⭐️⭐️⭐️⭐️⭐️ Exceptional Comfort and Service at an Amazing Value!
I had an outstanding stay at Best Western Plus The Ivy Wall Hotel in Puerto Princesa. From check-in to check-out, the staff provided excellent customer service — always warm, attentive, and eager to help with a smile. They truly made me feel welcome and valued throughout my stay.
The room was immaculate, spacious, and incredibly comfortable. The bed was soft and cozy, the linens fresh, and everything—from the bathroom to the minibar—was spotless. I also appreciated how quiet and relaxing the atmosphere was, perfect for unwinding after exploring the beautiful sights of Palawan.
One of the highlights of my stay was the morning breakfast buffet. It offered a great variety of local and international dishes, all freshly prepared and delicious. From tropical fruits and made-to-order eggs to Filipino favorites and good coffee, it was the perfect way to start each day. The dining staff were equally wonderful—friendly, efficient, and attentive.
Considering the high level of comfort, cleanliness, and service, the affordability of this hotel is truly impressive. You get a 5-star experience at a very reasonable price, making it one of the best values in Puerto Princesa.
I highly recommend Best Western Plus The Ivy Wall Hotel to anyone visiting Palawan. Whether for business or leisure, it’s the perfect mix of luxury, convenience, and Filipino hospitality. I’ll definitely stay here again!
The hotel is beautiful!! Our room is amazing!! Love all the sculptures and fine details they have all over the hotel. The pools are huge and water is nice and warm! The staff is welcoming and friendly! Would definitely stay here again and recommend the hotel to other travelers.
Tämä hotelli oli aluksi painajainen. Varasin Tripin kautta kaksi huonetta aikuisille ja lapsille. Saapuessamme hotelli ilmoitti, että toinen huoneista oli peruttu ja meillä oli vain yksi huone. Kaikki varaukseni näkyivät edelleen Trip-sovelluksessa, joten en minä enkä Trip ollut perunut mitään. Otin yhteyttä Trippiin, ja he olivat erinomaisia ja tekivät kovasti töitä, mutta tuloksetta saadakseen huoneemme takaisin...
Oli ehdottomasti sesonkiaika ja huone oli annettu jollekin toiselle. Onnistuimme varaamaan huoneen Westownista kaksi yötä myöhemmin, joten lapset päätyivät yöpymään hotellissa ja me aikuiset onneksi löysimme toisen hotellin kahdeksi yöksi ja muutimme sitten takaisin Westown-hotelliin. Kun tämä ongelma ilmeni, minusta tuntui, että hotelli kohteli meitä uskomattoman huonosti. He tekivät asian selväksi... Jos varaat kolmannen osapuolen varaustoimiston kautta, ongelma on sinussa... ei meidän ongelmamme... Koska suurin osa heidän varauksistaan on luultavasti kolmansien osapuolten kautta, tämä asenne on huono.
Kun muutimme takaisin hotelliin jäljellä oleviksi kolmeksi päiväksi, hotellin tilat olivat hyvät. Uima-altaat olivat hyvät. Siellä oli kahvila, pari ravintolaa ja pieni kuntosali.
Sijainti oli 10 minuutin päässä kaupungin keskustasta kolmipyörällä, ja kolmipyöriä oli aina saatavilla.
Kentälle ja takaisin oli saatavilla kuljetus.
Negatiivisia asioita olivat seuraavat:
- Hotelli ilmoitti, että peruimme yhden huoneistamme, vaikka emme olleet tehneet niin. Lasten piti jäädä yksin hotelliin.
- Hotelli ei välittänyt meistä pätkääkään, koska teimme varauksen kolmannen osapuolen kautta.
- Oli pettymys, että luultavasti 50 % ruokalistan ruoista ei ollut saatavilla filippiiniläisessä ravintolassa ollessamme siellä... tavanomainen tekosyy oli aina toimittajan ongelmat.
Great service . They are always friendly and helpful.
Food is best I had in years if I compare another hotels .
And bug bonus is that the kit hen also make food on demand . So if not on menu they do on request and it is worth to pay some extra money.
Only downside is that trip.xom do not mention that beside the 30 peso terminal fee . And then on tge another side you need to pay 120 peso tourist tax . And as last 300 peso each person to go to the hotel.
But for sure I will go back there
Our last four nights in paradise the swim up room was amazing we used that pool for a lot of hours nice to have our own deck and access.
We ate all our meals here breakfast was included and was good the options were lacking a bit but we found enough to eat! Dinner we ate here because we were lazy and didn’t want to go out! The food was good not great but good not always the same the next day was strange!
The beach was great the tides gos out for miles so there is lots to walk! The massage place was great she worked all my kinks out. But I would not recommend the nail salon was very basic not much to choose from for Color and she was late then when she did arrive had to go home for tools she forget! The hotel staff were all very helpful! The pool bar was nice and Mark made some fancy drinks!
The resort is remote but it has spectacular views of a tranquil bay. The infinity pool looks out to it and surrounding islands. We upgraded to a bay view bungalow which is much nicer than the cheaper waterfront room. The food is very good and the service is even better. The island hopping tours are great. The gym is very small though if you are into fitness. There is no beach. Other than that, it is a great resort. Quiet and peaceful.
Room was clean and comfortable with soap and toothbrush in bathroom, just 10 min walk from bars and restaurants, 20 min walk from airport or 100 peso on taxi bike. The breakfast is OK.
The AC was not working properly in the standard room that also has no window. But was upgraded to the Delux room.
Room is clean, with friendly and nice staffs. Located just opposite the public market whereby you can get lots of fruits, vegetables etc. There are nearby supermarkets n small malls where you can get snacks and necessities. Also walking distance to SM mall. It is nearby the airport too. By tuk tuk it cost you 150 to get go airport. Walking distance to Baywalk where you can enjoy sunset and nice seafood dinners. Or relaxing stroll along the busy baywalk.
Paid 300 to get to the other side Sicsican where Ka Joel, baker’s Hill, etc are.
The hotel was nice and clean, but unfortunately the receptionist that welcomed us doesn't speak good English, and it was difficult to communicate. The second disappointing aspect was about the pick-up at the airport. It seemed included in the price ( that's why I booked with them), but at the very end they told me that it was until 17, and we arrived at 18, so they asked for 3000 RMB. That could be okay, if the hotel would be very far from the airport, but once there we realized that it was 5 minutes. The price they asked for was far too high.
Really nice resort only 10min away from the port by Tuc Tuc. The room very clean and with all the essentials for the staying. My room wasn’t exactly view on the pool as expected so I would have to say a little bit overpriced. Nice breakfast. They arranged me an half day tour of the main spots in Coron and they were really flexible. The only thing that often happens to me travelling solo is that at pool bar for lunch I asked half portion of a serving because it was meant to be for 2/3 people (in the Philippines they often have family sharing portions) but they said it wasn’t possible that they could serve me half portion but the price would’ve been the same and I found that annoying. Other than that they offer shuttle bus to the airport and everything else was as good as in the pictures!
Erittäin hyvä
42 arvostelua
8,7/10
Hinta alkaen
94 SGD
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Kuntosalit tarjoavat hotellit kohteessa Mimaropa
TThe Mrs.Absolute Paradise
I cannot recommend Astoria Palawan enough! My husband and I recently stayed in one of the Villas, and it was the perfect home away from home. The space, the privacy, and the gorgeous views made our trip truly special.
One of the highlights was the boat trip to the sand bar—a slice of heaven in the middle of the water. The team that took us out ensured we were safe and comfortable the entire time, making the experience completely worry-free and magical.
The food was consistently excellent. We enjoyed the breakfast and dinner buffets, which offered a fantastic variety of delicious dishes to suit every taste. For evening relaxation, we loved having drinks at The Dome—the atmosphere is unmatched.
What truly sets this resort apart is the staff. Every single person we encountered went above and beyond to make us feel welcome. I want to send a huge thank you to Segundo at the Canopy reception for his warm and efficient service. A special shout-out to Jacqklyn at The Dome for her wonderful evening service and making our nights out special, and to Mark at the Habitat Restaurant for his attentive care during our meals.
We are also incredibly grateful to the team who safely took us to the sandbar—your professionalism was reassuring. Finally, a massive thank you to Agustin at the waterpark for his energy and helpfulness; he made the waterpark experience so much fun for us no.
If you are looking for a flawless stay in Palawan with incredible villas, great food, and staff who genuinely care, book Astoria Palawan. We are already planning our return
MmiabuchananI had a wonderful stay at this hotel and would definitely recommend it. The rooms were very clean, spacious, and comfortable, with plenty of space to relax. Everything felt well maintained and thoughtfully arranged.
The highlight of the property is definitely the pool and the customer service . The infinity pool overlooking the water and surrounding landscape was absolutely stunning — a perfect place to relax and enjoy the scenery. It truly felt like a luxury experience.
The location was also very convenient, close to shops, restaurants, and other attractions, making it easy to explore the area.
The food was very good, with a great selection and quality, and the staff were extremely welcoming and friendly throughout our stay. Their hospitality made the experience even better.
Overall, a fantastic stay with beautiful views, great amenities, and excellent service. I would happily return!
TThat girl abroadI had such a wonderful and relaxing stay at this resort. From the moment I arrived, everything felt welcoming and effortless. I was greeted with a refreshing welcome drink, check-in was seamless, and my bags were taken straight to my room which made the arrival feel extra special.
The room itself was spacious and very clean. I was pleasantly surprised with welcome chocolates and brownies, which was such a thoughtful touch. The room was fully equipped with everything you’d need: bottled water, a hairdryer, toiletries, a coffee station, and a fridge stocked with drinks and snacks for purchase. It felt comfortable and well-prepared for guests.
One thing that really impressed me was the laundry service. They had my clothes washed and returned within three hours, which was incredibly convenient and efficient.
The pool area is absolutely stunning and very clean. They have three restaurants on site, which gives great variety. I ordered poolside nachos with a carrot and apple drink and it was delicious. Breakfast is a proper buffet, leaning toward a full English-style spread with plenty of options.
That said, I do think the bathroom could use a bit of attention. Water leaked through the shower door when showering, the shower head could benefit from a deep clean, and I noticed a few drain flies. It didn’t ruin my stay, but it’s an area that could definitely be improved.
I also experienced a small issue at checkout. They were unable to provide change when I was settling my bill, which delayed things. There were only two staff members assisting with checkout, and although I was scheduled to leave at 6:00am with a breakfast pack, I only managed to leave at 6:30am and unfortunately without the breakfast.
Overall, I truly enjoyed my stay. The resort is beautiful, the staff are warm and welcoming, and the overall atmosphere is relaxing. With a little more attention to bathroom maintenance and smoother early-morning checkout coordination, it would be close to perfect. I would still happily return.
VVieraskäyttäjäFrom the moment we left the port, our Matinloc experience already felt special. The boat ride was smooth, and the boatmen immediately assisted us with our luggage. Upon arrival, we were warmly welcomed by Ms. Jam from FO/Reservations, who gave us a friendly tour and clear briefing. Even before the trip, Reservations Manager Ms. Jeannette had already been very responsive to my emails, making the planning stress-free.
Our VIP villa, perched on a cliff, offered an astounding view that raised the standard of our stay. The room was clean and comfortable, and we appreciated the generous souvenirs and hygiene kits provided. The staff were consistently attentive and polite special thanks to FO Supervisor Ms. Jhona and their Korean General Manager for adding to the warm and welcoming atmosphere.
Highlights of our stay included the refreshing fresh fruit shakes, fun water activities, the amazing walking path lined with century-old trees, and of course, the delicious food (their pizza was a standout). The WiFi was surprisingly fast..even powered by Starlink at the port. We also appreciated the thoughtful gesture of staff recommending where to get beers in town since they don’t sell alcohol on-site.
Matinloc truly combines paradise-like views with genuine hospitality. Maraming salamat to the whole team for making this my best El Nido stay so far.. I would gladly return a hundred times over.
VVieraskäyttäjäOur last four nights in paradise the swim up room was amazing we used that pool for a lot of hours nice to have our own deck and access.
We ate all our meals here breakfast was included and was good the options were lacking a bit but we found enough to eat! Dinner we ate here because we were lazy and didn’t want to go out! The food was good not great but good not always the same the next day was strange!
The beach was great the tides gos out for miles so there is lots to walk! The massage place was great she worked all my kinks out. But I would not recommend the nail salon was very basic not much to choose from for Color and she was late then when she did arrive had to go home for tools she forget! The hotel staff were all very helpful! The pool bar was nice and Mark made some fancy drinks!
VVieraskäyttäjäWe had an amazing stay at Sheraton Palawan! From the moment we arrived, the staff were incredibly accommodating and attentive, especially the front office team who made us feel right at home. Their smiles and professionalism truly set the tone for our vacation.
A very special mention goes to Hassanul Caye from the restaurant — he went above and beyond in accommodating our requests and made every dining experience extra memorable. The food was absolutely delicious, with a variety of options that kept us looking forward to every meal.
The pool is impressively huge and perfect for both relaxation and fun, while the updated amenities gave us that modern yet cozy feel we were looking for. On top of it all, the breathtaking mountain view added such a serene and refreshing touch to our stay.
Overall, everything exceeded our expectations. Sheraton Palawan is truly a place where hospitality meets comfort, and we can’t wait to come back again soon!
SSpencerBarbosaOverall, I would this hotel to anyone visiting Palawan. It provides good value for money and relaxing atmosphere and a convenient location, making it ideal for families,business travelers,couples. I would definitely consider staying here again
MMarshieGot it! Here’s your revised review, keeping the original friendly tone while clarifying the tour offerings and distance to attractions like Honda Bay and the Underground River:
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**A Perfect Tropical Escape – Carpe Diem Villas Exceeded Expectations!**
From the moment we arrived at Carpe Diem Villas, we were treated like VIPs! The staff welcomed us with refreshing drinks and big smiles, instantly setting the tone for a relaxing and memorable stay. The check-in process was smooth, and we immediately felt at home in this beautiful, tranquil retreat.
Our villa was spacious, impeccably clean, and beautifully designed—combining modern comforts with a cozy tropical vibe. The bed was incredibly comfortable, and we loved having a private balcony where we could unwind with a cup of coffee in the mornings or a glass of wine in the evenings. The pool area was another highlight—serene, well-maintained, and perfect for lounging under the Palawan sun.
While the villa is located in Puerto Princesa city (not near far-flung attractions like the Underground River or Honda Bay), the hotel made exploring easy by offering convenient tours to these must-see spots - from city tours to island-hopping adventures, ensuring that we can experience the best of Palawan without the stress of planning. Their recommendations for local restaurants and hidden gems were also spot-on!
What truly stood out was the exceptional service. The staff went above and beyond—always attentive, friendly, and ready to help with anything we needed. Their warmth and professionalism made our stay feel extra special.
If you’re looking for a peaceful, well-appointed retreat with outstanding service and easy access to tours (even to faraway attractions!), Carpe Diem Villas is the perfect choice.
VVieraskäyttäjäTämä hotelli oli aluksi painajainen. Varasin Tripin kautta kaksi huonetta aikuisille ja lapsille. Saapuessamme hotelli ilmoitti, että toinen huoneista oli peruttu ja meillä oli vain yksi huone. Kaikki varaukseni näkyivät edelleen Trip-sovelluksessa, joten en minä enkä Trip ollut perunut mitään. Otin yhteyttä Trippiin, ja he olivat erinomaisia ja tekivät kovasti töitä, mutta tuloksetta saadakseen huoneemme takaisin...
Oli ehdottomasti sesonkiaika ja huone oli annettu jollekin toiselle. Onnistuimme varaamaan huoneen Westownista kaksi yötä myöhemmin, joten lapset päätyivät yöpymään hotellissa ja me aikuiset onneksi löysimme toisen hotellin kahdeksi yöksi ja muutimme sitten takaisin Westown-hotelliin. Kun tämä ongelma ilmeni, minusta tuntui, että hotelli kohteli meitä uskomattoman huonosti. He tekivät asian selväksi... Jos varaat kolmannen osapuolen varaustoimiston kautta, ongelma on sinussa... ei meidän ongelmamme... Koska suurin osa heidän varauksistaan on luultavasti kolmansien osapuolten kautta, tämä asenne on huono.
Kun muutimme takaisin hotelliin jäljellä oleviksi kolmeksi päiväksi, hotellin tilat olivat hyvät. Uima-altaat olivat hyvät. Siellä oli kahvila, pari ravintolaa ja pieni kuntosali.
Sijainti oli 10 minuutin päässä kaupungin keskustasta kolmipyörällä, ja kolmipyöriä oli aina saatavilla.
Kentälle ja takaisin oli saatavilla kuljetus.
Negatiivisia asioita olivat seuraavat:
- Hotelli ilmoitti, että peruimme yhden huoneistamme, vaikka emme olleet tehneet niin. Lasten piti jäädä yksin hotelliin.
- Hotelli ei välittänyt meistä pätkääkään, koska teimme varauksen kolmannen osapuolen kautta.
- Oli pettymys, että luultavasti 50 % ruokalistan ruoista ei ollut saatavilla filippiiniläisessä ravintolassa ollessamme siellä... tavanomainen tekosyy oli aina toimittajan ongelmat.
VVieraskäyttäjäThe hotel is beautiful!! Our room is amazing!! Love all the sculptures and fine details they have all over the hotel. The pools are huge and water is nice and warm! The staff is welcoming and friendly! Would definitely stay here again and recommend the hotel to other travelers.
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