Hotellit mukavuudella Kuntosalit maassa Kanada, provinssissa Ontario

I stayed on the 20th floor in a premium Fallsview room with two queen beds. The view was amazing, but since it’s winter, the window was frozen, so I couldn’t really see much in the morning. I think it’s better to check the weather before booking. Still, the night view was great, so I enjoyed it overall.

It was a good experience with good service, facilities, worth the price, well equipped and clean room, sufficient underground parking and a very good view from the room.

Very nice room   Coffee maker in the room would have been a great addition but overall a very comfortable bed and clean room made for a good night’s sleep.  Thank you!

It would be great if they become more flexible for guests who had to leave early due to important reasons such as leaving for an early flight or other out of control situations. We had a hard time requesting for just coffee or hot water from the breakfast area. We explained that we need to leave the hotel at 7am for an early exam.  We were not expecting to avail the full breakfast tho since we didn’t have enough time. We only asked if it would be possible to have at least coffee or hot water at least 6:45am.  The staff at the reception seemed hesitant to offer a solution and insisted there’s nothing he could do than to wait for the chef until he comes (before 7am). We wouldn’t ask for coffee at the breakfast area if only the coffee maker in the room was clean. Both of the rooms that we occupied had dirty coffee maker.

I was scheduled for a 3 night stay in Brampton.  The first morning I got to hotel to see if check in early and drop off bags.  Unbelievably, the room was clean and unoccupied. The manager says that their early check in fee is $95!  Since, I am sure, no one ever pays that, so it is not like it is a revenue stream for hotel chain.  All it succeeds in is pissing off customers.  What skin is it off their teeth if room is empty and I just wanted to drop off bags? Continental Breakfast was a disaster with no coffee cups or spoons and stale food.

Loved my stay Heater & MayQueen are and were amazing customer service, communication and more two amazing women who helped add to the stay I had planned for my mothers birthday. We loved our stay the view of the Falls were amazingly beautiful. At check in I was given discounts to help enhance our trip or give us extra things to do. The view from the restaurant on site was ok and having a wider range of options to choose from would have been nice but food was good. Overall great stay!

Great stay at falls! The building is a little bit old and air is not really fresh, staff are friendly.

Our stay at the hotel was highly enjoyable, primarily due to its exceptional location. The hotel is conveniently situated near both Horseshoe Falls and the American Falls, offering stunning views of the latter. Additionally, its proximity to the Casino and a shopping mall further enhances its appeal. We found the Italian restaurant's cuisine to be excellent, and the staff, both in the restaurant and throughout the hotel, were consistently helpful and friendly.

The hotel needs huge improvement. The room had furniture that is old and pretty stained  fabric. The water had to run for at least 20 min before you get warm water.  The list is long but  the worst of all is $25 dollars parking  per day that you charge on the top of the charge for the room. Being there for three days I saw parking as low as $5 per day..I will never go back nor recomend this place to any of my friends

Overnight stay. Nice breakfast on site Wish we could have taken advantage of beautiful resort like atrium with pool and hot tub and cream palm trees.