Hotellit mukavuudella Kuntosalit maassa Belgia, provinssissa Antwerpen

The Good: • Perfect Location: This hotel is ideally situated in Antwerp, making it incredibly convenient for exploring the city. • Impeccable Rooms: The room was modern, well equipped, and exceptionally clean. Great value for the price. Things to Note: • Shower Design: Be careful with the water direction, if sprayed outward, water leaks into the room. Keep it aimed toward the inner wall. • Water Supply: Bottles are only provided on the first day. In an eco-friendly hotel with minimal amenities, not providing consistent drinking bottle water felt quite unreasonable. • Inconsistent Service: Some staff were wonderful, but others were lethargic with limited English skills. • Lobby Curfew: The lobby closes at 1:30 AM, and staff began ushering guests out early. This ”curfew” was quite disappointing for a hospitality establishment. All in all, a great stay for the location and room quality, but management needs to improve staff training and guest policies.

We had a great experience at this hotel. The room was amazing, the staff was very friendly. Maybe it took a time to wait for room service to bring a bottle of champagne. Great service. I recommend to book the valet service very easy!

Was an awesome Apartment. Area was great. Got around with Lime scooters an all

The reason of booking this hotel was because of the modern and cool room design and its swimming pool.  However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.  And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.  We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.  The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.  It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.  The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.  Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later. The room key did not work with the first room then I was given a new room key for another room 15 minutes later There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.  I was not happy with my stay.

地理位置特別好，從酒店走過天橋就是antw-berchem火車站，5分鐘抵達中央火車站。房間有點小，我那間晚上空調沒啟動，到第二天才發現。不過工作人員很快就來修好了。早餐比較豐富，停車位也很多。google導航導不到酒店，衹能導航到馬路對面，這個需要改進。

We booked 4 rooms for our family tour and we had a great stay at Sapphire House. The rooms were cosy, clean and quiet. The breakfast was amazing with on-demand hot dish menu prepared for you! Front desk staff were very helpful and arranged a van for our group to commute to the station. The team was well diverse with Chinese speaking front desk staff as well. Highly recommend this hotel!

It seems a bit aged. The breakfast was below average. But overall it is not that bad and I can recommend it to budget travelers.

Amazing hotel friendly staff kids was very happy everything very good very good area easy to find the hotel and it’s near to Petrol pump easy you can get what you need. 5 star for hotel management service and staff.

Location out of the city, so not OK if you want to be in the center (not easy by public transport), If you have a car and you want an easy place to access from the ring, then location is perfect. Only minus for me was the Wi-Fi. You have to chose between Free and paying Wi-Fi, but the free Wi-Fi was not even enough to reply my e-mails... Feels a bit like false advertising to say Wi-Fi is included.

房間衞生一般，毛巾和浴袍都太舊太舊