My visit was average. Front desk person (AA male evening shift) was very pleasant. My room was okay however my sister's room was unpleasantly odorous with an unexpected portable humidifier in the room. We enjoyed our breakfast in the hotel restaurant and the waitress was very nice. The wedding food was just okay. The hotel needs to definitely upgrade overall.
Wow!! This beautiful hotel totally exceeded our expectations! We were having some issues with a third-party booking agent and the desk clerk Derek did an outstanding job of helping us through the challenges. Every aspect of the hotel is first class! The decor is beautiful. The room was fantastic and they offer many nice touches like a wine reception, upscale toiletries and comfortable robes and the sheets were very soft. The hotel manager, Anna was extremely friendly, professional, and accommodating. If you are looking for a hotel in the downtown Asheville area, you will love this hotel! We have stayed at many nice hotels over the years, and this hotel is definitely an A+.
Sleep Inn & Suites Spring Lake - Fayetteville near Fort Bragg sijaitsee keskustassa, ja Fort Bragg ja Carvers Creek State Park 5 minuutin ajomatkan päässä. Tämä hotelli sijaitsee 5,1 km:n päässä kohteesta Ashley Park ja 5,2 km:n päässä kohteesta Playground.
Seuraavat palvelut ovat saatavilla: ympäri vuorokauden auki oleva kuntokeskus, ilmainen langaton internetyhteys ja myyntiautomaatti.
Ilmainen buffetaamiainen tarjoillaan päivittäin klo 6.30–9.30.
Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
Kaikissa 92 huoneessa on ilmastointi, jääkaappi sekä mikroaaltouuni. Mukavuuksiin kuuluu kaapelikanavat sekä ilmainen langaton internetyhteys. Käytössäsi on kylpyhuone, josta löytyy kylpyamme tai suihku ja hiustenkuivaaja. Varusteluun kuuluu tallelokero, kahvin-/vedenkeitin ja puhelin (ilmaiset paikallispuhelut).
Check in was pretty easy and fast. The hotel isn't in an ideal location if you don't drive. Walking to the mall is a little ways away but there is a shop across the road but it's pretty tricky to get across the street. The room was a good size but you don't get any extra toiletries such as tooth brush, comb, etc so make sure you have your own. The hallways did smell like smoke and the gym is on the bottom floor but was out of order my whole stay.
For what it is worth, this hotel is okay for an expensive stay in Greensboro. What I can not get over is the misty mildew smell. The room was freezing and I think they keep the room that cold so you can’t smell the smell. I turned the temperature down and then I started to smell it in the room. The same smell as the main areas of the hotel. It’s horrible. I also noticed there was some left over personal items and just dirt so they could do a better job at cleaning.
VVieraskäyttäjäThe hotel is in a nice location and convenient to the interstate. The restaurant and bar isn’t very big. The staff is very friendly. The only complaint was some of the guests were noisy early in the morning.
RRae FrykbergWe arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person.
All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal.
The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away.
One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see.
Otherwise, we were very happy staying in this hotel.
AAnonyymi käyttäjäThe hotel is clean and I'm glad it's non smoking. They had a sign that they had cocoa, but they didn't have any. I got locked out of my room a couple of times, but the front clerk helped me. I liked the fitness center, except one of the machines didn't work. The walls are kind of thin. I could hear the couple in the next room **********.
VVieraskäyttäjäI was very disappointed with the service I recieve. The first night I could not close the shade so I stayed up most of the night because there were cars and a lamp pole shinning directly in my window. I was lied to by the receptionist on duty that the maintenance man would fix the problem the next morning.. Again I had to endure the lights shinning in my room. I was told that they would move me. I was told by staff that the other rooms had broken shades also. I suppose to have a handicapped accessible room. Their virgin of a handicapped room was a shower with a overhead water and a small bench on the floor for a smallshort person. The maid did all she could to help by covering the window with trash bags and paste board boxes which worked amazingly well. I gave her a nice tip for helping me. I had to go to Walmart to purchase a shower chair so I could take a shower. They refuse to refund my money so I couldn't go any where else. I should not had to endure 2 days of little sleep and no shower cause it could be fix with a chair under 50 dollars. No hotel should be allowed to advertise handicapped accessible if they don't meet the minimum standards of what accessible means. The hotel is very convenient to my family and friends. The food was good and the receptionist on the day we left did apologize for the inconvenient.
VVieraskäyttäjäWe booked a room for 2 adults and 1 infant. Our room was nice and spacious with a king sized bed and a chaise lounge sofa -that also was a fold out bed. The room was even large enough for us to comfortably open a Pack-n-Play and still have plenty of room to function. It fit perfectly beside the bed and did not block the sofa so that it could still be used. The room also had two dressers, a tv, a desk with chair, two night stands, a mini fridge, coffee maker, closet with safe and a bathroom with a glass door shower (no tub). This hotel is pet friendly too, so I noticed some claw marks/scratches on the back of our door -but it wasn't very noticeable. The hotel also has a fitness/gym room and a pool. There is a sign in the bathroom that states in order to save on water/energy waste they will change out towels and sheets every three days, but if you’d prefer everyday then just let the front staff know. We stayed for 5 nights and our linens never got changed out, nor did the trash. (Not a dealbreaker for me, as I like my privacy and knew no one had been in our room.)
The staff was really nice and greeted us each morning as we went for our outings. They even offered to take photos for us so we can show our little one when he’s older.
Overall, our stay was lovely. Would definitely book this hotel again when visiting Raleigh.
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