The accommodations did not even come close to the pictures online. the pictures are for the highest cost units off the lobby. Although they claim they are renovating their units for moderate and low-cost rooms, they are very old and like staying in a jail cell. Windows didn't open or were fixed closed. No ventilation from the outside. units open to small exterior corridor with no view of anything but a wall. the breakfast was typical, bagels, waffle maker, toast, cold cereal, hot cereal packets, hard boiled eggs, yogurt. Room was clean, door keys didn't always work, bed was comfortable. Shuttle to airport and float plane area was very useful but only runs on the hour and half hour.
We found the staff to be exceptionally friendly and helpful Our room was clean well appointed and spacious. I missed having a microwave but otherwise our stay was great
They advertised shuttle service but it doesn’t go to the train station. Next morning, they didn’t tell me to show up 5 minutes before my departure time so although I arrived on time they left early and without me.
Friendly customer service checkin, good location next to lake and able see sunrise/ sunset and Aurora light. Only suggestion is the sliding screen door is unlockable, feel a bit unsafe in middle of night have slide screen open for fresh air in bed sleep if stay at ground level balcony room.
Nice Hotel, quiet no noise and comfortable room and close to the Anchorage Airport. Free shuttle pick up from the airport too. I would stay here again.
VVieraskäyttäjäBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
XXthemadgeniusLovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)
VVieraskäyttäjäThe accommodations did not even come close to the pictures online. the pictures are for the highest cost units off the lobby. Although they claim they are renovating their units for moderate and low-cost rooms, they are very old and like staying in a jail cell. Windows didn't open or were fixed closed. No ventilation from the outside. units open to small exterior corridor with no view of anything but a wall. the breakfast was typical, bagels, waffle maker, toast, cold cereal, hot cereal packets, hard boiled eggs, yogurt. Room was clean, door keys didn't always work, bed was comfortable. Shuttle to airport and float plane area was very useful but only runs on the hour and half hour.
VVieraskäyttäjäThe room was quite adequate and clean. However, we were promised a shuttle to the airport but the next morning were told there was no room for us so we called uber. A bit unsettling since we needed to be at the airport for a very early flight
VVieraskäyttäjäStaying at Northern Sky Lodge was an incredible experience and the perfect spot for aurora viewing. I stayed for two nights and saw the Northern Lights both nights! The atmosphere is so warm and cozy, with a great living area and a fully equipped kitchen. Having breakfast with hot coffee and cocoa in the snow was just magical. You do need to rent a car and drive about 30 minutes from the city, but it's worth it because getting away from the city lights is essential for the clearest aurora views. It was truly an ultimate experience!!!
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