Staff from both the hotel and restaurant was very accommodating and friendly. 10/10 for the customer service. What I find disappointing was their room. Upon entering the room it smells like cigarette. It’s so strong that you can smell it everywhere the room including the bed sheets. We were kinda skeptical with our bed sheets and pillow case if it’s new/clean since it smells awful.
Booked here to visit and surprise a friend who's very close to our hearts. Will definitely recommend Mango suites to our friends. In God's grace if we will be given a chance to go back in Isabela, will still choose Mango Suits Hotel. Super neat, affordable, excellent customer service, decent room for a couple. No issues at all.
I expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.
Had a 1-day weekend stay at Mango Suites in Tuguegarao. The location is perfect and walkable to every corner of the downtown area. All of the staff, from the security personnel to the service desk, were all courteous and welcoming of your stay. Upon arriving at my room, everything was clean and fresh. The shower has a heater option, there's a bidet beside the toilet, free toothbrush kit and shower kits. For the bed area, it had 2 coffee tables with overhead lamps, a mini wardrobe with hangers, and another table. As for the TV, I'm not sure if it has cables installed, but on my room it didn't. I can only watch via Youtube or Netflix. Although this is a user's preference, but I loved the firmness of the bed and the pillows. I had a good sleep and didn't have any sudden wakeups in the middle of the night due to uncomfortable pillows (some hotels have pillows that are too soft for my liking). Overall, had a great stay. What I haven't tried are the hotel's restaurant at the lobby area and the free shuttle service to the airport. Maybe next time!
Finally, a decent hotel in this northern part of the Philippines. The rooms were big, tidy, with modern fittings (bathroom, hot water, aircon, large and comfortable bed). Cleanliness was up to standard. Some things can be improved like the lack of amenities or a decent place to eat but apparently - they serve breakfast meals. Location is good, proximity to NOVO mall and Save More Supermarket if you need so provisions, and the Florida Bus Terminal. Definitely - will book this hotel again if ever there's a chance to be in Aparri.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The lodge offers car hire and shuttle amenities for your ease in navigating around Basco. When arriving by car, you'll be grateful for the on-site complimentary parking at lodge. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by lodge ensures your cherished travel garments stay spotless and accessible.The lodge's room service ensures an excellent option for your stay.Smoking is permitted solely in the specified smoking zones allocated by lodge. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the lodge come fitted with air conditioning for a more pleasant stay. Several chosen accommodations at Batanes Seaside Lodge & Restaurant have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Each day, arise to a delightful complimentary morning meal at Batanes Seaside Lodge & Restaurant.Various excellent meal offerings at lodge ensure that enticing and easily accessible options are constantly available.Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.
I loved my stay at Midtown. It is at the heart of the town proper and within walking distance to everything. The food at their restaurant is good with a lot of choices on the menu which is perfect for days when you don't feel like roaming around.
I did notice my room had some cobwebs and the cable TV wasn't working, but those seem like easy fixes for the management to handle. Otherwise, I was happy with the room and the amenities themselves. The service is nice, and I especially appreciated the approachable staff and notable dedication of personnel to customer service
Mahtava
4 arvostelua
9,4/10
Hinta alkaen
794 THB
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Aamiainen tarjoavat hotellit kohteessa Cagayan Valley
Tutustu hotellien vierasarvosteluihin koihteessa Cagayan Valley
Näytä kaikki
7,3/10
VVieraskäyttäjäThis is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice.
However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change.
Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch.
All in all it was a nice stay but with very little effort and training it could have been much better.
IINFINIVAN, INC.From the moment we arrived, the front desk staff were professional, patient, and helpful. We arrived at varying times due to shift rotations, and the staff accommodated our check-ins and room assignments efficiently. They were understanding of our group’s needs and provided quick assistance when we required extra keycards, directions to nearby stores, and help with logistics such as early morning check-outs.
The rooms were clean, comfortable, and surprisingly quiet, even though some of us had to sleep during daytime hours after night shifts. The air conditioning worked well and was easy to adjust — very important for technicians coming in from long hours in server rooms or outdoor installations.
The workspace setup in the rooms was decent, with desks and accessible power outlets. However, more ergonomic chairs and adjustable lighting would be a major improvement for those of us who have to log in remotely and work through tickets or troubleshooting after hours.
Wi-Fi performance was fair overall — adequate for emails, documentation, and remote access to most of our systems. That said, we did encounter intermittent connection issues during peak hours, which caused delays in remote diagnostic sessions. A dedicated high-speed option for business users would be a valuable addition.
Breakfast was solid, with a good mix of hot and cold items. However, as many of us work early mornings or late nights, more flexible dining hours — or at least a 24/7 grab-and-go station — would have made a big difference. Several times we returned late from jobs and had limited food options available. Having microwaves in all rooms (not just suites) would also help, especially for reheating meals during odd hours.
Parking was sufficient for our work vehicles and easy to access, which saved us time during morning departures. Being able to come and go at any hour without hassle made our daily schedules much smoother. We also appreciated that the hotel is located close to supply stores and quick-service restaurants.
VVieraskäyttäjäStaff from both the hotel and restaurant was very accommodating and friendly. 10/10 for the customer service. What I find disappointing was their room. Upon entering the room it smells like cigarette. It’s so strong that you can smell it everywhere the room including the bed sheets. We were kinda skeptical with our bed sheets and pillow case if it’s new/clean since it smells awful.
MMercia D.me and my friend enjoyed our stay here in Boulder Bay Residences.The staffs are very kind,generous,considerate and attentive.The hotel room is spacious,clean and the amenities are almost complete.The view from our room is very nice.we enjoyed their delicious breakfast.The hotel price is very affordable.we will definitely come back here.Thank you so much Trip.Com for the very good recommendation we were able to experienced an unforgetable stay in Batanes.
VVieraskäyttäjäI loved my stay at Midtown. It is at the heart of the town proper and within walking distance to everything. The food at their restaurant is good with a lot of choices on the menu which is perfect for days when you don't feel like roaming around.
I did notice my room had some cobwebs and the cable TV wasn't working, but those seem like easy fixes for the management to handle. Otherwise, I was happy with the room and the amenities themselves. The service is nice, and I especially appreciated the approachable staff and notable dedication of personnel to customer service
VVieraskäyttäjäBooked here to visit and surprise a friend who's very close to our hearts. Will definitely recommend Mango suites to our friends. In God's grace if we will be given a chance to go back in Isabela, will still choose Mango Suits Hotel. Super neat, affordable, excellent customer service, decent room for a couple. No issues at all.
VVieraskäyttäjäFinally, a decent hotel in this northern part of the Philippines. The rooms were big, tidy, with modern fittings (bathroom, hot water, aircon, large and comfortable bed). Cleanliness was up to standard. Some things can be improved like the lack of amenities or a decent place to eat but apparently - they serve breakfast meals. Location is good, proximity to NOVO mall and Save More Supermarket if you need so provisions, and the Florida Bus Terminal. Definitely - will book this hotel again if ever there's a chance to be in Aparri.
WWandererWomanI expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.
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