Hotellit mukavuudella Aamiainen maassa Japani, provinssissa Miyagin prefektuuri

The room is clean, quite spacious in a Japanese standard (I stayed with the one in Tokyo in the same group and this is much better) sadly they don’t have onsen or public bath which is a bit disappointing. But the convenience of locating exactly next to the JR station is superb! Before you check in you can actually chill at the lounge with free drinks and nice view. quite relaxing with a good view of the Sendai city.

Friendly staff all around, especially at reception and housekeeping! Excellent location for easy access to both Sendai and Aobadori Stations. They just need to step up their cleaning!

Wow! Everything was nice here! The location was good, close to the station. The amenities were remarkable and the b'fast buffet sets the standard! I will highly recommend this Koko Hotel and would be more than satisfied to stay again!

We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.

It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.

Location is great, walkable to shops, trains, parks and attractions. Room is basic and a little noisy/light, good shower/bath area. Some free amenities at front desk and no issue with luggage storage, coin operated laundry worked well. We declined cleaning after the first night as wasn't very well done, however had fresh towels every day

Staff speaks English. Public bath on top floor. Good sized corner superior room with nice view. Comfortable mattress. Would be good if the window in the bathroom has adjustable shade for privacy and view. Breakfast area crowded

We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market

Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.

Room is quite big and comfortable, beautiful lobby. The room had double-layered curtains with sheer drapes, which was a very thoughtful touch. Even when the morning sunlight was bright, it didn’t feel harsh. The only pity was that we didn’t get to try the hotel breakfast this time—hopefully, we can enjoy it on my next visit. It’s a hotel that makes me want to come back again~