The staff was extremely nice and high service-mind, the location is very convenience. however the air condition in the room cannot control so it’s was over hearing at night while I had to open the window to cooler the temp then the noice from the road was louder at night from motor cycle ********.
Hotellit kohteessa Naka Ward,Jokohama1.8 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.11.28
I stayed at Yokohama Washington Sakuragicho for two nights at the end of my Japan autumn trip. The hotel is close to the JR line, only about a 5-minute walk, which makes it a convenient base for traveling around. The room size is standard for Japan, and choosing a room with a bay view is definitely worth it.
The staff were professional and helped arrange an early-morning taxi to take me to YCAT, where I caught a bus to Haneda Airport—only about 30 minutes away by bus. Although the hotel is a bit outdated, it is very clean. I recommend this hotel and would happily stay here again when I return to Yokohama.
Perfect location, friendly and helpful staff, very clean! We loved being able to take city walks, be so near bus stops and train stations. Highly recommend!
Smile Hotel Shonan Fujisawa
Google review summary
4.1
456 reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Reviews on other travel sites
Trip.com
4.5/5 · 691 reviews
Tripadvisor
3.9/5 · 9 reviews
Reviews
Search reviews
Reeze
5/5
10 minutes ago on Google
I stayed two nights during my first solo trip. At the same time, it was also my first time staying alone in a hotel.
Everything was fine, the information about the facilities are very clear in English & Japanese. Breakfast has a great value since you can try the local specialty whitebait bowl (Shirasu-don) & other things. I'm fully satisfied
The room is very clean. The refrigerator will always on (even when you go out from the room) as long as you turn on the switch. I just hope that the air conditioner do that too. Pretty much understandable though since air conditioner drains so much electricity
The only problem during my stay is the toilet. I had to flush like three times and aim the shower at the toilet for the feces to go down completely. Three times + shower help is crazy no matter how you look at it
Also, i lost my 10.000 yen during the breakfast time and came back 2 hours after the checkout to check. They found it and handed it over to me without undergoing a long process
I don't know about staff's english since i used japanese during the entire process. But i heard them speaking to another foreigner well. I'm in Fujisawa for my Seishun Buta Yarou's pilgrimage and the hotel pretty much helps accomodate it.
It's close to Don quixote, which sells Seishun Buta Yarou merchandise in their 4th floor. It's also close to Fujisawa Station which allows you to transport easily for the pilgrimage. I recommend buying the Enoden one day pass for 800 yen if you want to cover all the spot.
I'm a hotelman from Beppu myself (Only an intern actually) and this hotel helped me so much for my last blast before my internship ends, thank you!!
Hotellit kohteessa Naka Ward,Jokohama1.8 % vierailijoista valitsi tämän alueen
TTriso2025.12.14
Great location near Chinatown, while not tall, had a good view of the harbour. The breakfast is two styles, but it is a no brainer to choose the Japanese style with the famous curry that all reviews rave about. A healthy salad bar with fresh juice and other drinks, felt very value for money getting the breakfast via Trip.com. Very tastefully furnished room with dark wood and a nice double bed. Overall a great experience.
Hotellit kohteessa Naka Ward,Jokohama1.8 % vierailijoista valitsi tämän alueen
SSam_62025.12.31
The cleanliness needs to be improved. The yukata provided by the hotel has many hairs left on the clothes, which looks like the one left by the previous person. It‘s not just washed and changed! The same to the bedsheets .. hairs were seen ! It’s just disgusting
Th location is closed to Chinatown within walking distance. Easily accessible to and from major attractions.
Convenient store just below the hotel.
We stayed for three nights.
The location is ok.
The room size is ok for its price.
The room and towels look clean.
Enough towers and amenities
The host had put some candies which is nice.
There are detergents for the washing machine and there are pots for simple cooking.
There is a table and chairs which are nice.
I like all the instructions in booklets or on the wall for easy understanding.
Hotel is next door to Big camera. Few walk from station.Room is tiny but clean and well equip. Mikimoto brand for shampoo and soap.Front desk can speak english well and kindness.Breakfast is superb.five star
5-min walk from the station. 10 min from the castle and 15 min from the beach. Located at a quiet street and faced to the old historical like buildings which was the food plaza. Supermarkets and restaurants around. The hotel seemed quite new with 3 elevators. Room was not big but clean and had a good view of the castle. The breakfast was excellent with many choices. I stayed there for 4 nights. Some dishes were changed everyday. I even found 鱆魚燒 one day. Very surprised! It was definitely a cozy stay. I would surely stay here next time.
Erittäin hyvä
379 arvostelua
8,9/10
Hinta alkaen
2 710 TRY
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Aamiainen tarjoavat hotellit kohteessa Kanagawan prefektuuri
AAnonyymi käyttäjäExcellent luxury hotel strategically located in Yokohama. Beautiful rooms overlooking the bay and amusement park. Rooms are renovated and we thoroughly enjoyed our stay. Parking at the mall zone A is closest to the hotel and overnight parking is 2100 Yen pay at front desk for exit ticket.
MMomo ReiCheck in took quite some time as there were many guests checking in at 3pm. The hotel has a western ryokan feel. It has 2 onsens which they alternate between men and women and I suggest going to both. The one on level 5 has a waterfall view.
Dinner was buffet style and the variety was great. I super love the fresh Sashimi, the miso soup, the tempura and sushi, snow crab etc.
Room was clean and spacious with our own outdoor Onsen bath. Would love to come back.
VVieraskäyttäjäBest service ever. The ryokan provided transport to nearby attractions and also picked us up when we are done for the day. The food was amazing too :)
ААнна БучокYleisesti ottaen vaikutelma on myönteinen, ja kiitämme henkilöstöä heidän huolestaan.
Kuitenkin ryokan on melko vanha, ja kaikkien huoneiden sisällä on haju ikä, mikä ei ole kovin mukavaa jäädä sinne.
Japanilainen ruoka on hyvin erityistä se on vain henkilökohtainen maku, mutta en voinut saada aamiaista tai lounas siellä.
Koska tämä oli kaikkein kalliin “hotelli” matkustamisen aikana 14-day Japanin ympäri, odotuksemme olivat hieman korkeammat.
Joka tapauksessa kiitämme henkilöstöä tästä ainutlaatuisesta kokemuksesta.
VVieraskäyttäjäThe location is good that's 10 minutes walk to Yokohama station right beside takashimaya store. The men's onsen is quite crowded at all times good thing is that only three floors so you do not need to wait very long for the lift to arrive. They provide free of charge a set of clothes and slippers and towels. Unfortunately they do not provide refrigerator for you to store your perishable food and drinks.
JJosh SeseNear convenience stores and supermarket. Also inside Chinatown where different food are offered. Walking distance from Motomachi Chukagai Station.
VVieraskäyttäjäI had a wonderful stay at this hotel. The location was perfect, making it easy to get around, and the room was spotlessly clean and spacious.
What truly stood out was the exceptional service; the staff were incredibly professional and went above and beyond to ensure my comfort. I will definitely choose this hotel again for my next visit!
RReeze_13Smile Hotel Shonan Fujisawa
Google review summary
4.1
456 reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Reviews on other travel sites
Trip.com
4.5/5 · 691 reviews
Tripadvisor
3.9/5 · 9 reviews
Reviews
Search reviews
Reeze
5/5
10 minutes ago on Google
I stayed two nights during my first solo trip. At the same time, it was also my first time staying alone in a hotel.
Everything was fine, the information about the facilities are very clear in English & Japanese. Breakfast has a great value since you can try the local specialty whitebait bowl (Shirasu-don) & other things. I'm fully satisfied
The room is very clean. The refrigerator will always on (even when you go out from the room) as long as you turn on the switch. I just hope that the air conditioner do that too. Pretty much understandable though since air conditioner drains so much electricity
The only problem during my stay is the toilet. I had to flush like three times and aim the shower at the toilet for the feces to go down completely. Three times + shower help is crazy no matter how you look at it
Also, i lost my 10.000 yen during the breakfast time and came back 2 hours after the checkout to check. They found it and handed it over to me without undergoing a long process
I don't know about staff's english since i used japanese during the entire process. But i heard them speaking to another foreigner well. I'm in Fujisawa for my Seishun Buta Yarou's pilgrimage and the hotel pretty much helps accomodate it.
It's close to Don quixote, which sells Seishun Buta Yarou merchandise in their 4th floor. It's also close to Fujisawa Station which allows you to transport easily for the pilgrimage. I recommend buying the Enoden one day pass for 800 yen if you want to cover all the spot.
I'm a hotelman from Beppu myself (Only an intern actually) and this hotel helped me so much for my last blast before my internship ends, thank you!!
VVieraskäyttäjäOverall an ok stay. A bit hard to find, very limited English spoken by the staff which led to some confusion (even for the representatives who were assigned to us by English speakers). Felt quite formal and not that warm
Room was more or less as expected, and the dinner and breakfast meals were quite elaborate. Felt that breakfast was actually the stronger meal of the two, so wasn’t necessarily worth it to pay extra for dinner. I’d likely skip doing dinner in the future. The room attendant who helped us was very kind and attentive, although we had a bit of language barrier given we don’t speak Japanese.
The big disappointment was even though the ryokan is advertised as allowing guests to book one of the larger hot springs on the property for private use for 45 minutes, we weren’t able to do this. We arrived within the designated check in time and were told that it was all booked up for the day. There was no way to book in advance and we were only staying for one night, and they didn’t try to accommodate allowing us to book at all for the next day before checkout. This really hampered the experience overall - we weren’t that interested in using the gender segregated facility (was traveling with my partner who is the opposite gender) as we wouldn’t be able to spend time together, and the tub in our room was quite small.
They should amend this policy to allow all guests to book a private hot spring time or not advertise it as part of the room! Feels like we got cheated out of the service and we weren’t offered anything else as an alternative. I would have booked another ryokan had I known this were the case - there are many others in Hakone which are much better value and have nicer / newer private facilities for around the same price. I wouldn’t recommend Yama no Chaya given this was a big part of what we thought would make it a good experience
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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