Hotellit mukavuudella Aamiainen maassa Indonesia, provinssissa Riausaaret

Concierge service is excellent! Service staffs in the hotel are really helpful and attentive. The room worth the price, water heater is working well, water pressure is excellent. The edges (especially the floor, door and wall) might need some maintenance. Their mattress is great and comfy, just the pillows can be better. Breakfast is well served in great display and varieties. The most important thing is ”GOOD LOCATION”! walkable to Grand Batam Mall & BCS.

Saw some negative review from Google or Trip.com, but I still decided to choose for this resort because of the locations. Also, that after spoke with the driver and I know that the view of the beach of this resort is actually the best one in bintan. It’s quite expensive to eat inside the resort, especially the Indian food at night. I went to the Chinese restaurant, but we didn’t order the seafood. The waiter is very helpful and very nice and polite. We order for the medium person, but he advised us not to choose that because the portion is really big.

This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.  Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.  Staff is helpful and polite.  Overall we’re

Had a wonderful stay! We were pleasantly surprised with a room upgrade by the friendly front desk staff, Syaiful, which made the experience even more special. The location is super convenient, with plenty of food and massage options just a short walk away. Breakfast offered a good variety and the Indonesian corner was a lovely touch. It would be even better with menu descriptions for guests to explore more easily. We also celebrated my husband’s birthday during the stay, about 6–8 F&B staff went the extra mile, singing birthday songs with such warm hospitality. Loved the hotel’s live band performance in the evening too, as it really added a great vibe to the overall experience. Would definitely come back!

Artotel is totally my cup of tea ☕️🎨 From the moment I walked in, I was like, “Okay… this place gets me.” The whole hotel feels like a mini art museum — with specially curated artwork by local artists and even a gallery right in the lobby. If I’m not mistaken, it looks like live band performances can take place in the lobby too. Honestly, I half expected to accidentally walk into an exhibition opening instead of checking in. The vibes? Immaculate. Creative, quirky, and just the right amount of “I’m cooler than your average hotel.” Also… can we talk about the mysterious gifts? 👀 It was my mom’s birthday during our stay, and she kept finding little surprises in the room. We’re not 100% sure if it’s part of a birthday special or if Artotel just enjoys spoiling guests (not complaining either way 😂). Overall, 10/10 would stay again — for the art, the vibes, and the possibility of more surprise goodies. 🎁

Pros: The room was large, everything you need, complimentary drinks and snacks etc. The room is dated but good value. Excellent staff. Cons: No plug sockets accessible by the bed. Please note the sockets in the room are Singapore 3 pin plug sockets. Very, very noisy all day and night from passing traffic, loud motorbikes and engine noises if your room is road facing. Luke warm breakfast, can't be particularly healthy.

Huone on puhdas ja hyvin ylläpidetty. Daikin ilmastointi on viileä mutta hieman meluisa.. En ole varma, onko se vettä tai lämmitys mutta suihku on melko seikkailu. Olen erityisen tyytyväinen konserttiin ja oveihin - ne ovat fab, ystävällisiä ja miellyttävää. Kaapissa on turvakaapissa. Olisi mukavaa, jos heillä olisi hiilipussi absorboida kaikki hajut vaatteista yö ulos A2 ruokakeskus alle 300 metrin päässä BCH.

Everything is good, we went there for 4 days 3 night, they gave us 3 days Starbuck voucher, the location is the best to us as we like Grand Batam Mall alot, just 3 to 5mins to walk there, the food is also quite nice to us

My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air. The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly. Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment! All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^

Hotel is big with spacious room, however location not that good, must take grab towards eateries. Hotel provide free shuttle to 3 shopping mall everyday 11am and 5pm (drop off only), which consider a good point. Buffet breakfast is more towards local Indonesian food with average taste except nice coffee.