Hotellit mukavuudella Aamiainen maassa Yhdistynyt kuningaskunta, provinssissa Pohjois-Yorkshire

1. Check-out Time Is Too Early In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered. 2. Luggage Storage After Check-out As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel. I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing. 3. Room Facilities I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests. Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.

Excellent stay. The hotel is ideally located if arriving by train. We arrived in the morning and were pleasantly surprised that we were able to check in early as our room was ready. Our room was spacious, clean and comfortable with a roomy walk in shower. The only thing that would have improved it would have been some drawer space as it only has hanging space in the wardrobe. All the staff were helpfull and friendly. We had an evening meal and breakfast during our stay and both were excellent. We also made use of the leisure facilties during our stay. Overall would highly recommend and if we visit York again would definitely stay at The Milner.

都是愛乾淨的女生。挺好的，世界不能沒有女孩子。就是天黑了真不好找，第一次過來火車delay了，深夜找不到路，google導航辣雞，，繞另一邊去了，還有衹小狐狸，眼睛綠的，，大晚上唯一的光是綠眼睛晃呀晃，，汗毛倒豎。第二天發現旁邊路是墓地。怪嚇人的，天亮了挺好找的。

My wife and I stayed for a couple of nights. Checking in felt more tedious than it needed to be and our keys stopped working half way through the stay. We had a nice room with a comfortable bed and it was serviced, which isn't guaranteed these days. Breakfast was buffet style with plenty of choice. The staff were attentive and helpful. I'd stay there again.

Lovely welcome at reception. Really helpful with parking. The room was large, lovely and warm and had every thing we needed. The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees. The hotel was in an ideal location for Bettys and the shops.

We stayed at the hotel for just one night, but it was exceptionally lovely. I loved the interiors, the rooms, and the location. It’s quiet, the neighbourhood is beautiful, and we’d be happy to recommend this place to others.

Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.

Fantastic stay at The Grand. We had booked a suite but it was not one of the modernised rooms like we had hoped for. We went to reception and was greeted by India who kindly gave us options of 2 other rooms to move to and let us view both before choosing. The room we picked was fantastic, so modern, comfortable and even had kitchen facilities which was an added bonus. It was lovely to sleep in such a comfortable bed and not be disturbed by any street noise or noise from other guests. We went out for dinner and was surprised to come back to see we’d had a turn down service and little chocolates left on the pillows. Just little touches like this make you want to return and recommend to others. We would definitely stay here again, the service from all staff, but especially India, was fantastic!

Celebrated our 39th wedding anniversary at the Queen’s Hotel. Situated in a great place close to bars, restaurants and shops. The staff are very friendly and welcoming. The rooms are very clean and they serve a good cold beer and wine at the bar!

The staff were so very nice, nothing was too much trouble, we arrived with two small dogs and they were treated like royalty, Kim and Maria behind reception and also Maria who served us in the buffet were so nice and even though Maria was off duty (from the buffet in the morning)that evening she helped Kim out when I had a problem with the tv, and they sorted a new one out straight away.   We fully intend to use the hotel again next time we are traveling that way. The hotel have exceptional great staff