Hotellit mukavuudella Aamiainen maassa Dominikaaninen tasavalta, provinssissa La Altagracia

Estuvimos hospedados en el hotel Bakour y nuestra experiencia fue absolutamente excepcional. Desde el momento en que llegamos, el personal nos hizo sentir como en casa. La atención fue de alta calidad, familiar y extremadamente atenta. Siempre estuvieron dispuestos a ayudarnos con cualquier cosa que necesitáramos. La recepción fue especialmente destacada, gracias a la amabilidad y eficiencia de Kimberly, quien nos saludaba todos los días y nos mantenía informados sobre las actividades del hotel. Su atención personalizada y su disposición a ayudarnos en cualquier momento fueron fundamentales para nuestra estancia. Pero lo que realmente nos enamoró fue la actitud del personal en general. Desde Manuel, el vendedor de tours que se convirtió en un amigo y nos hizo varios obsequios sin compromiso, hasta los chicos del bar y el buffet, como Jazmín y Joan, que siempre estuvieron atentos y amables. Incluso Junior, que trabajaba por las noches, fue extremadamente sociable y nos hizo sentir parte de la familia. Celebramos mi cumpleaños número 27 en el restaurante japonés del hotel y el equipo nos preparó un festejo inolvidable. Nos dejaron un pastel y una botella de Aperol en la habitación antes de la celebración, lo que nos hizo sentir muy especiales. Aunque la playa no estaba en su mejor momento, la estadía en general fue excelente gracias al personal. Todos y cada uno de ellos se preocuparon por nuestra comodidad y felicidad, y eso es algo que no se puede medir solo con estrellas. En resumen, el hotel Bakour se merece las 5 estrellas con creces. El personal es extremadamente atento y se preocupa genuinamente por la experiencia de los huéspedes. Si buscas un lugar donde sentirte como en casa y ser tratado como parte de la familia, este es el hotel perfecto para ti.

My first order with room service ended in a shocking experience — the delivery staff stole money from me. I immediately informed guest services, who said they would contact security, but no one ever followed up with me about this terrible situation. Housekeeping was wonderful, but the rest of the staff left much to be desired. The beach experience was equally disappointing. You can’t enjoy the shoreline without being harassed by vendors trying to sell you everything imaginable. Walking on the sidewalk is nearly impossible due to the number of trucks, golf carts, and scooters used by workers. On top of that, the seaweed problem is out of control — piles and piles of it make the beach completely unenjoyable. Overall, I will never stay at this resort again.

O espaço do hotel em si é muito bonito e aconchegante, porém , o que nos decepcionou foi o atendimento, grande parte dos funcionários impacientes e nada solícitos , um dos funcionários do sport bar chegou a xingar a gente em espanhol achando que não entendemos, e isso somente porque ainda não tínhamos escolhido o lanche que queríamos. Outra coisa que nos pegou de surpresa e nos deixou chateados foi a disponibilização dos restaurantes, praticamente TODOS fechados , na descrição do hotel consta com várias opções mas, somente funcionou o italiano , o dominicano e o japonês, assim causando lotação , e conseguimos somente agendar um jantar no italiano, e nos reatando no outro dia o buffet geral, que mesmo sendo grande, havia poucas opções e variações de comida. A culinária é diferente , a carne é diferente , mas isso ao nosso paladar. Havia solicitado ao hotel com antecedência , uma arrumação diferente ou algo especial pois estava em lua de mel, e o mesmo se quer respondeu e ao chegar poderiam nos dar um quarto de lua de mel porém somente ao pagamento de 70 dólares ,mas enfim, não deixamos isso estragar nosso descanso , mas dentre opções de resort que já fui acredito que em questão de atendimento , organização , entretenimento e comida esse foi o mais ”fraco” de todos , o que cativa realmente é só a paisagem e o local , porque as demais coisas são tudo de ok para fraco . Ah e se procuram entretenimento vão cientes de que os jogos disponibilizados no sport bar são todos pagos , de 1 a 3 dólares por máquina .

Отдыхали с семьей дочери, супер обслуживание на ресепшен-нам сразу предоставили номера рядом! Спасибо!!! Номера. Здания 3-х этажные. С первого этажа у половины корпусов выход из номера на лужайку у бассейна(это номера с одной кроватью), номера с двумя кроватями(когда с детьми) выходят на противоположную сторону от бассейна, но всё равно бассейн очень рядом. Бассейны длинные,начинаются у ближних к ресепшен корпусов и заканчиваются у моря. Каждое утро очищают от листьев, если они упали в воду. Анимация. И для детей и для взрослых! Были танцы на пляже, аква-аэробика и всего много! Команда-молодцы! Море. Здесь самое лучшее расположение-в 100 метрах риф, который защищает от волн. В наш отдых шли дожди и у берега соседних отелей были волны, а у нас совсем небольшие!!! Но….в дни, когда ветер дул с моря, было много водорослей у берега в воде. Питание. Очень вкусно! Рестораны Аля карт без записи, мы сходили один раз, так как еда в ресторане была настолько разнообразная, что не хотелось никуда идти! Аквапарк. И для детей и для взрослых. В обед прямо на территории аквапарка барбекю и перекусы.

Good Hotel, friendly service. Good quality for money.

It’s a very great resort and people out there is very kind. The restaurant Skybar has a beautiful seaside view. Johanny is very nice and kind to help us check in. Something went wrong with the air conditioner but they help change another room. Very great.

My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great. The staff were great and very accommodating, very friendly and helpful in every way. My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile. But overall a wonderful stay.

We've stayed in Caribe Princess Deluxe for 4 days in early Feb '25. In general we're leaving with mixed feelings. 1.What's great: - location & beach - reception area - swimming pool area - animals in the resorts 2. What's so-so - weather - it's windy on thia side of the island, not sure if all the time though, but something to consider while planning - rooms - spacious but a bit outdated 3. What's really bad: - food - thats probably the biggest disappointmen. We ate only at Food Market (main food court) and a la carte at Tao. Food Market - huge choice but food is tasteless, we've had enough after 2 days. Chairs are dirty. Serv8ce slow. Tao - really the worst asian food we have had in our life - gym - very outdated equipment, trademills dangerous to use, should be put out of service. For the hotel of this size and class its really a shame. - internet - erratic, losing connection all the time, often slow Final verdict: we will not come back - -

The hotel was fabulous in that it was clean, spacious, modern, and had a calm business vibe. It is set outside of the main Madrid attractions, which is nice for business travelers. If you are traveling to see the sites, you will need to take an Uber/ taxi, which is about 15-20 minutes per traffic and time of day. It's not bad, but not ideal if you want to walk out from your hotel and be in the action. Apart from location, the front desk staff are super friendly and helpful, the hotel has a modern vibe, and has some cool restaurants located around its vicinity. Im a huge fan of AC hotels now because of this beauty we stayed at in Madrid! Although its kinda far from the attractions, I'd still return and stay at this location again and refer it to future travelers!