Hotellit mukavuudella Aamiainen maassa Kolumbia, provinssissa Antioquia

Die Lage in Malina/El Poblado ist selbstverständlich für jede Location top. Abgesehen davon hatte ich vom Hotel in dieser Preislage den Eindruck von mehr Schein als Sein. Es ist zwar alles modern eingerichtet und auf elegant gemacht. Insgesamt wirkt alles relativ eng. Der Pool auf der Dachterrasse z.B. ist sehr eng. Wenn da 10 Leute sind, fängt es an ungemütlich zu werden, es sei denn, man will Party - aber dafür gibt es bessere Hotels. Das Zimmer war sehr eng, die Ablageflächen waren knapp und es fehlte an Stauraum. Immerhin gab es Warmwasser :-) Es war extrem ringhörig. Man hörte den TV, Musik, Stimmen und Gesang aus den anderen Zimmern. Und im Gang heulte die Belüftung, als würde dauernd jemand mit dem Staubsauger durch die Gänge gehen.

Super disappointed In bed at 9am in the morning and the girl that does the mini bar comes in to my room sees I'm in bed and goes to check contents of mini bar .I tell her come back later but NO SHE HAS A JOB TODO AND CARRIES ON. IT TAKES PRIORITY OVER GUEST PRIVACY. COMPLAINED TO MANAGER HE SAYS ITS MY FAULT AS A PAYING GUEST I HAVE ACCEPT THEY HAVE THE RIGHT TO COME IN TO MY ROOM EVEN IF IM IN BED VERY UNUSUAL MANAGEMENT STYLE. NICE HOTEL AVOI TRY RADIOSSION 3400 FT AWAY PHOTOS After that slept with a chair behind the door And cear view of bed from mini bar

This is my second stay at this property. I really enjoyed my first stay and though this could be somewhere that I could book for longer than a week. I booked a double room last time and enjoyed my stay this time I booked a single room but would not return. The single room is a lot smaller than the double and I paid the same price as last time so value for money for this was not so great. View is great, amenities good, no AC and it gets hot in the room. Decent breakfast and friendly staff. The big issue for me on the last 2 nights was a club down the street playing music so loud that I could feel the bass 10 floors up and this went on until 4am. This was Monday and Tuesday night! So hot room as can’t open the window with the music, fan on full, white noise from tv at full volume and ear plugs is not what I’m looking for. I could not return if the bar continues like that. Previous stay no issues, first 5 nights no issues, but this is a big problem for me. I am so thankful I didn’t book the month I was contemplating and left after a week. A double room without the noise at the right price I would return.

It was a nice stay. Initially we booked the junior suite. When we arrived we were offered an upgrade. That was nice as we received a 20% discount on the dinners and 10% on the spa. My girlfriend -as a massage specialist - enjoyed the deep tissue massage (she gave it a 7.5). We enjoyed breakfast and dinner. Also the lounge was nice and we had some drinks and bites end of day. All in all a nice stay and very friendly service. Location is very close to the airport, which made it a nice stay at the end of our trip.

Staff 5* falta de cubiertos en la habitación

The swimming pool and breakfast were a great plus. I’ll definitely stay again. The view in the hotel at night is amazing

El personal anfitrión del hotel fueron bastante cordiales, atentos y carismáticos al momento de atenderme, las chicas del aseo, sin dudarlo también prestaron un muy bien servicio y siempre atendiendo las necesidades de la persona que se hospeda, y el desayuno, me pareció bastante delicioso. Además que tienen bastante presente la historia del hotel y la muestran en retratos a lo largo del hotel. Yo lo recomiendo.

The location of the hotel is perfect. There are 2 malls, a pharmacy, a starbucks, a restaurant on a walking distance, so a lot to do. Regarding the hotel itself, the staff is very pleasant, really friendly. The service they give is excellent, always with a smile on their faces and very attentive. For example, the staff that made us breakfast, Mr. Juan Jose, made us feel at home. The front desk staff, the house keeping ..... you name it. In a few words, this hotel was the best option for us and the service was excellent.

The Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)

Teníamos una competencia internacional en el estadio que queda a 5 min caminando, así que la ubicación fue perfecta para ese torneo. El Poblado queda a 20 min en taxi. Las habitaciones estaban pequeñas pero limpias y la cama genial, ya que es firme, y es muy buena para la espalda. Los desayunos lamentablemente muy repetitivos y faltaba fruta más a menudo.