Hotellit mukavuudella Aamiainen maassa Kiina, provinssissa Zhejiang

Scholars Hotel offers a comfortable and convenient stay, especially if you're visiting Zhejiang University or the Wulin Square area. The rooms are clean and quiet, with a nice blend of modern comfort and traditional touches. Service was warm and attentive, and check-in was smooth.

Our stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact! However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby! Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet. The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement. Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!  In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay. Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.

很美很讚的度假酒店，在靈峯度假區，自然風光絕美，空氣清新，整體環境乾淨清爽。帶娃出行選了孩子喜歡的大熊豪華大床房，確實可愛，不捨得離開。園子裏有不同風格的建築和房型，錯落有致，很多都想去去體驗下。擺渡車多且快，來回大堂，房間、餐廳、遊樂場特別方便。接觸過的每一位工作人員都很好，温和、耐心、高效，恰到好處的熱情和周到，真正的好服務，特別難得，必須點贊，給管家小吳點贊！

We had an absolutely wonderful stay at Giraffe Manor Hotel and truly enjoyed every moment. From the moment we arrived, everything exceeded our expectations. The hotel is beautifully located in nature, very peaceful and scenic. Waking up surrounded by bamboo forest and seeing giraffes so close was a unique and unforgettable experience. The rooms were very clean, comfortable, and well maintained, with great attention to detail. The service deserves special praise. The staff were extremely kind, attentive, and always ready to help. We would especially like to thank the manager, Xiao Wang, for his professionalism, care, and warm attitude. He made sure everything was perfect and that we felt safe and well taken care of during our stay. Amenities were excellent, the atmosphere was relaxing, and the overall experience felt truly special. This is a place that creates beautiful memories, not just a hotel stay. We highly recommend Giraffe Manor Hotel to anyone looking for a unique, high-quality, and heart-warming experience. We would love to come back again.

Great hotel stay with my kids. A lot of variety for breakfast. My stay was made exceptional thanks to the wonderful service from Li Bin: Nova, Xiao Qi. He was professional, friendly, and always willing to go the extra mile to help. Their genuine care and consistent attentiveness created a warm and welcoming atmosphere. I truly appreciate their efforts and would highly recommend this hotel because of staff like them. Thank you for making my experience memorable!

Beautifully located hotel, with great views and access to Qiandaohu. Amazing service by Intercontinental Experience Ambassador Klein, who was able to help with any requests needed. Children loved the services available including electric cars, train, indoor play area. The only area I would say needs some improvement is food choices for children. Very limited choices for what they could eat.

It was our second time in Kingdom Hotel and we plan to stay always there. The staff is really outstanding. They helped us to change our booking even after the cancellation period, because of the flight delay. Kelly, that can speak English, was incredibly nice, and she asked for a driver to collect at the airport our Apple power bank, without CCC mark, otherwise it would be retained by the authorities. When we returned to the hotel 2 days later, it was stored at the reception and we picked it up. We just needed to pay for the driver. We have no words for this kind gesture. Amazing! The staff really cares about the customers needs and puts themselves in their shoes. We will definitely come back to Kingdom Hotel.

This is a good hotel in a convenient location. The staff was remarkably proactive, they even helped us with our laundry needs before we could inquire. And their service shines: when I left an item behind, they immediately helped locate it and arranged to have it shipped out to me. Truly above-and-beyond service that I greatly appreciate.

This are many good things that I like and one thing that can break the deal.  I like the room because it is bright. It has many lights. It is big too. I like the virtual assistant whereby you can control the curtain , the lights, the air conditioner and the VA is also smart enough to reply ‘yes’ in different way. The air conditioner however seems to have one temperature setting. It is always too cold or it keeps on blowing air and doesn’t have a thermostat.  The room however has no shelf space. No closet, no rack to place your luggage. The bathroom its translucent so a person taking shower , one can see a figure. I like the sofa and the table but the chair doesn’t like stable.  The breakfast is buffet style. It has quite a bit of variety and it changed on the 2 mornings that I ate there. There is a snack after 9 pm . I waited 25 minutes for a simple bowl of noodles. There were 5 people ahead of me and each bowl of noodles required time to heat up.  The staff has cold bottle waters in the lobby. There is no fridge inside your own room.  There is a washing machine and laundry that one can use for free. The staff said it would take out my laundry from the washing machine and put it in the dryer and they did. However , one inconsiderate guest took out my clothes from the dryer when they weren’t completely dried. He had 4 or 5 things to wash and he used 2 washing machines. I think because it is free and the guest wanted to maximize the usage of the free things. The hotel cannot control this kind of behavior. It is better if the laundry room is behind lock doors and only the staff can access it and of course, wash the clothes for the guests.  The toilet is something that I didn’t like. The moment you sit down, it flushes water and then if you move, it flushes again. But the problem that I had was the water was so strong that my buttocks were wet. I told the staff and he came to reduce the water flow which solved the problem.  One my last night there, I went to the bathroom 4 times and the last time I  was shocked to see a cockroach on the floor. It wasn’t moving but I wasn’t sure so I killed it. I dislike cockroach in any hotel. If I see this comment ( about cockroach sighting )  , I wouldn’t have stayed there because I am afraid there is an infestation and there will be cockroaches crawling all over me and enter my packing cubes , my clothes and my luggage. I was thinking it would be best not to write it in the comment if the hotel staff said they will would fix the problem. I spoke to the woman who welcomed me the first day. She was very nice and positive up to that point. When I told her about this issue , she said 沒辦法, it is impossible to resolve or there is no solution. Granted, this hotel has 8 stories and it is big. Eradicating pests and cockroaches, ants is not a simple thing but it is certainly not impossible. If China can collect samples from the moon and send astronauts to their own space lab, why is exterminating cockroaches be 汲辦法? Instead of taking a systematic approach to prevent further potential infestation , she said it is not possible.  I like this hotel. It has a lot of potential. The staff was helpful and always eager to help. The room is the best that I stayed in for my  trips and one of the best. ( the one in Pu’er is even better because the staff took my clothes, wash it, dried it, fold it and return it plus there was no cockroach problem ).  I hope the staff will take note of the opportunities presented to them by the guests , and make improvement. If I were to give a score, it would be 8/10 . 2 big points taken out because of the cockroach. 

I would have given a 5-star review for Pan Pacific Ningbo had it not been for allowing guests and even hotel staff to smoke in the hotel! I give 1-star for cleanliness because allowing guests and staff to smoke in a hotel lobby and rooms is simply disgusting! There's nothing clean about it! It's such a waste because Pan Pacific Ningbo has such great facilities and luxurious interior; I even made a video of the hotel and will be posting it on my newly created YouTube channel. I may return again when the Chinese government has banned smoking in hotels and taken a more serious attitude against smoking and enforced the laws against smoking in hotels and restaurants. Having brought up the bad thing about Pan Pacific Ningbo, I would like to highly commend the following staff for their exemplary services: 1. Cady of the reception Cady was the same receptionist who checked us in during our two separate stays, on our way to Zhoushan and back from Zhoushan. She was very courteous and friendly. She offered to add me on her WeChat so that I could contact her if I needed anything. True enough, I needed to contact her within a few hours after we checked-in during our second stay. Smoke filled our room. When I found out that it came from the room next to ours, I immediately informed Cady, who immediately arranged for someone to spray air freshener in the corridor. She offered air filter, which I declined as we were already going out. As we walked down the lobby, I realized that Cady had actually left, and she was arranging all those even though she was already off duty! It was also Cady who informed me that GHA Discovery members would get dining discount by giving me a brochure. 2. Cora (陈丽) Cora was the wait staff attending our table at Madr 99. When I found out that I had run out of mobile data plan, I asked Cora for the passcode to logon to the hotel Wifi. Strangely, there's no option to logon with hotel room number. There were only 2 ways to logon to the hotel wifi: using a passcode and mobile number. Cora kindly offered to use her mobile number to help me logon. She didn't even ask me to use my own mobile number. It was very kind of her to do that. Upon paying the bill, I presented Cora with my GHA Discovery membership card. Cora provided me with 10% discount for silver member, exactly as stated in the brochure that Cady gave me. When we headed back to the serviced suites, another male wait staff chased us and rudely told me that GHA Discovery silver member was not entitled to any dining discount at all. He demanded me to go with him to the cashier to sign a new invoice. I later contacted Cady and asked her to verify with her manager the terms and conditions of dining discount for GHA Discovery member, before we went to Hai Tien Lo to dine in the evening. Cady, who was already at home and off duty, gladly obliged to my request, and confirmed that dining discount was applicable to even silver members. Perhaps hotel management could ask Cora to train the guy properly before allowing him to interact with guests directly! Otherwise, one day he might get punched by guests who are irritated by his behavior. 3. Cavan Cavan was the porter/concierge who helped us deliver our luggage to our room. He, too, was friendly and polite like Cady and Cora. He even walked us to Madr 99 and showed us where all the hotel restaurants were located. The way he treated us was like VVIP. The hotel management should treasure and try to retain these 3 excellent staff. Have these 3 experienced staff to train their junior colleagues.