Hotellit mukavuudella Aamiainen maassa Kiina, provinssissa Qinghai

This is one of the better quality options in Golmud (there aren’t many). The room was spacious and clean. The breakfast was good. Unfortunately, the service was very poor - there were no functioning USB ports in the room and the hotel was unhelpful - seeming unwilling or unable able to offer a solution. The “room service” is actually takeaway food delivered from outside the hotel but no cutlery/chopsticks was provided with it. When we asked the hotel to provide some, it took nearly 20 minutes to arrive (longer than the food itself), by which time the food was getting cold. We had to ask repeatedly for sufficient drinking water, having only been provided two small bottles for two people. Aside from the poor service, the hotel is in an odd location, surrounding by closed shops and building sites - nowhere near the commercial centre of the city - with nothing within walking distance. With the right management, it could be an excellent hotel, but it’s not quite there at the moment.

It was an absolute pleasure staying at the Campanile hotel in Xining! From the moment I arrived, I felt incredibly welcomed. Despite my early arrival, the staff, especially Marie, Xiaojing, and Xiaoma, were so kind and accommodating, allowing me to check in without any hassle. The thoughtful touches throughout my stay truly made it exceptional. The welcome fruits upon arrival were a lovely surprise, and the complimentary breakfast was a fantastic start to the day. My room was not only sparkling clean and incredibly comfortable but also offered a great view of the city – a real treat! What truly sets the Campanile apart is the exceptional service. Marie, Xiaojing, and Xiaoma were always ready to assist with a smile, going above and beyond to ensure I had everything I needed. The added bonus of free laundry facilities was also incredibly convenient. To top it all off, the farewell gift was such a sweet and unexpected gesture. It's clear that the team at the Campanile in Xining genuinely cares about their guests' experience. I wholeheartedly recommend this hotel and extend my sincere thanks to Marie, Xiaojing, and Xiaoma for making my stay so memorable. I will definitely be choosing the Campanile again on my next visit to Xining! I forgot! It is walking distance from the bus and train station

第一次過年來大西北，想不到這酒店過年的氣氛還很濃郁，大堂有民族服飾可以試穿拍照打卡，還挺出片的呢，也是我第一次嘗試穿名族服飾，很漂亮，本人不上相就不配照片啦😜 其他朋友入住他們家都可以嘗試一下噢 前台值班經理也很熱情，一直幫我整理衣服，凹造型，房間也很安靜乾淨，服務也很好，真的很推薦這家酒店。對了，還順便打卡了生命樹繪畫牆，最近這部劇還挺火的，總之是次非常不錯的體驗。

We started our final China trip form Ürümqi followed by Turpin and Dunhuang. While our hotels there were reasonable, we felt really comfortable when we stayed at at a Club floor room at Sofitel Xining. Their service was one of the best we have experienced during our seven China trips so far. We enjoyed the comfort and the staff’s dedicated service. Thank you.

Huone on puhdas ja tilava. Buffetaamiainen on hyvä, jossa on enemmän erilaisia ruokaa, mutta kahvinkone ei ole työtilassa vierailupäivänä. Ota pitkä aika saada hissi auton puistosta yläkertaan. Yleensä on hyvä.

Sally is so great. She even loan us a wal power adapter we badly need it. She and her friendly hotal staffs arranged a courtesy shuttle to train station. Wow! buffet breafast was the widest variety we have ever seen! we don't need a lunch! i will definitely recommend this hotel in my Los angeles based Burmese newspapers serving rapidly growing Burmese community for sure.

The location is perfect: walking distance to the train station and to the Great Dongguan Mosque. There are many food options in the area. The room is amazing and very ”high-tech”. Lights can be adjusted in detail via an electronic panel. The bed is very comfortable. The breakfast is good. Since the hotel is next to a school, one wakes up with the student's morning exercise.

Excellent location. Worth the price. Varied breakfast options. Recommended for families. Parking underground option little inconvenient and parking fees for hotel stay is expensive and shocking. Otherwise room is spacious enough and clean. Staff were helpful and check in and out process was quick and seamless.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

The hotel was new. We got updated to the executive room and the room was huge. Everything is good except the A/C as we could not control the room temperature even it was 28C inside.