Hotellit mukavuudella Aamiainen maassa Kiina, provinssissa Hainan

Arrived odd hours at 3am and couldn't figure out how to get to the hotel. As usual the contact for shuttle is only by phone call which is inconvenient for non-China citizens. Luckily able to latch on to others who were headed the same way. The reception could be friendlier but understand it is ungodly hours. Couldn't understand how to receive the hotel voucher and wasn't helped to do so. The hotel room itself was fabulous. Clean and comfortable bed and more than enough supply of drinking water. The bath tub was a plus too! Easy check out.

Hilton Wenchang offers an opportunity to discover another curious side of Hainan. We could see Wenchang Space Launch site directly from our balcony. The beach was nearby, and we watched sunrises and sunsets there. The swimming pool was spotless clean, although only one pool out of there was open due to a low number of guests. A couple scenic spots are very close too, about 10 min drive. There has been a delicious breakfast every morning. The staff was polite and helpful. Jason He helped us with multiple needs, such as ordering medicine, finding restaurants, and booking a shuttle bus to Wenchang railway station. The latter is free, just need to book it in advance for a certain time period.

The shuttle driver who took us between the airport and hotel was very friendly. The hotel is conveniently located near the airport and right beside Ji Hotel. A nearby convenience store made it easy to grab essentials. The staff were warm and helpful, even offering a morning wake-up call for our airport transfer. The highlight of our stay was the complimentary upgrade to a spacious and comfortable Family Room, which we truly appreciated. Overall, the service and hospitality exceeded our expectations, making our experience smooth and enjoyable from arrival to departure. Highly recommended for travelers seeking comfort and convenience.

Ystäväni ja minä varasimme kahden hengen huoneen, jossa oli kaksi vierekkäistä erillistä sänkyä, erinomaiseen hintaan. Saapuessamme meidät päivitettiin sviittiin, jossa oli erilliset huoneet ja erilliset kylpyhuoneet, mikä oli todella yllätys ja ihana. Vastaanottovirkailijamme Wuyan oli erittäin ystävällinen ja tarjosi erinomaista palvelua vastaten kaikkiin kysymyksiimme ja osoittaen kärsivällisyyttä, kun emme osanneet puhua paikallista kieltä. Meillä oli näköala uima-altaalle ja satamaan, jota ympäröivät vuoret ja trooppinen vehreys. Dadonghai-ranta on hyvin lyhyen kävelymatkan päässä. Meillä oli fantastinen matka, kiitos!

Wonderful hotel! We stayed in the Glacier Castle section of the hotel. Our room was a polar bear theme, which was a sea view room. When the tv comes on there is a welcome greeting saying our names. Enjoyed seeing the sun setting. Map of location of hotel on the island and map of hotel included here.  The breakfast buffet was amazing. A large variety of food for breakfast.  Ate supper at the supper buffet one night. Expensive for us, but had all types of food including the hot pot at our table. So yummy! The restaurant staff very nice! The hotel staff was friendly and probably a little shocked seeing Americans, but they smiled and greeted us. Pulled out the phone to translate when we checked in. We are used to doing that, too.😁 We received a welcome gift our first night, too.  If you are planning to visit the part of Hainan, we highly recommend The Castle Hotel!

1) Check in was smooth and fast. The hotel arranged our 4 rooms on the same floor, this was very helpful as travelling with my elderly mom. 2) Rooms are spacious and very clean. Room amenities well equipped. Only thing the in-room mini bar served only tea bags. For coffee drinkers, need to bring your own ready mix coffee and stirrers. Or just walk out the street or ******* if need coffee. 3) Hotel has many meeting rooms for wedding or event. on 25 Oct we saw at least 6 wedding cars at the foyer area. 4) Location is pretty centralized and can view the space center from some room, the hotel AI will send great information via Trip.com once your booking is confirmed. Very good innovative.

Pros: - Ideal location for individual travellers. There're lots of bus stops nearby the hotel & you can catch the right bus to almost all city sightseeings & shopping malls. It took us somewhere around 20 minutes to get to the hotel from the East railway station & about an hour to get to the Mailan airport. Sun & moon squire plaza is located just 15 minutes of walking from the hotel. There're lots of stores to go shopping & restaurants to eat for any taste there. Same way you can get to Hainan museum on foot. Qilon street, Hainan tropical wildlife park & botanical garden, Hainan golden temple Chengmai, Mission hills movie town & even Holiday beach can be reached by buses from this location. So if you prefer using the public transport during your trips, the hotel is really good for you - Lovely, helpful & friendly ladies at the reception desk. They let us store our luggage for several hours after checking-out, thank them for it - The room is clean, rather cozy & well-maintained. AC works good & the window view is also pleasant Cons: - The room was much smaller than it was declared. Still it was comfortable for us, as we didn't spend much time inside. But the room wasn't 33-35 squire meters, in reality it's 15 squire meters maximum - When other guests decide to talk on the phone in the hall, it's a bit noisy

My family and I spent one night here travelling by car around the island. The hotel is located in a picturesque place and is made in the form of a small village, so you can drive your own car directly to your apartments, it is very convenient. There are charging stations for electric vehicles including two fast ones. The apartment has a large area and is very cosy, floor heating works in the toilet room which is very comfortable during cool weather. We were very pleasantly surprised that at the reception there is an English-speaking employee who showed a lot of care to us. Also, in the restaurant there was an employee who speaks very good English, who also explained how to go to the orange farm, where we had a great time, collecting delicious oranges on our own. We were very pleased with the hotel, especially the kindness of the staff. Definitely, we'll be back here on our next trip. Мы с семьей отдыхали здесь одну ночь, путешествуя на машине по острову. Отель расположен в живописном месте и сделан в виде небольшого поселка, поэтому на собственном автомобиле можно подъехать прямо к своим апартаментам, это очень удобно. Для электромобилей есть зарядные станции, включая две быстрые. Апартаменты имеют большую площадь и очень уютны, в туалетной комнате работает подогрев пола, что очень комфортно во время прохладной погоды. Мы были очень приятно удивлены, что на ресепшен есть англоговорящая сотрудница, которая проявила очень много заботы в наш адрес. Также, и в ресторане была сотрудница, очень хорошо говорящая по английски, которая в том числе объяснила как проехать на апельсиновую ферму, где мы прекрасно провели время, самостоятельно собирая вкуснейшие апельсины. Мы остались очень довольны отелем, особенно добротой персонала. Определенно, мы еще вернемся сюда во время наших следующий путешествий.

棒 overall everyone in the family from sg and hk had only good things to say about the stay. Verified with local relatives that this is a newly renovated hotel before i booked it. Being ocd, did plenty of research pertaining to online research before I booked. Because it is new, many people probably have not heard of this hotel. After staying I Personally appreciated the patient, friendly and professional service staff (the manager and front desk staff/concierge). Friendly to older people too. very importantly, the room conditions were up to par! Towels, bedsheets were clean. No smoke smell. Toilets were clean. This one comes with separate shower and toilet areas too. Curtains were fully automated so it’s good for those who are particular about the ease of controlling natural lighting into the room. Rooms had about 4-5 socket areas. Had both c-type and usb charging ports (about 2 each) next to beds so it’s good for those who travel with a few phones and phone types.

I am from Singapore and I was there with my handicapped mother for the first time. The service in this hotel is very good! They turned up very fast whenever we asked for housekeeping service. The rooms are big, bed is very comfortable and very clean as well! We booked the family suite (vedu room) and it’s the only one in the hotel located on the second floor. It has laundromat(free) and gym on the same floor which is very very convenient for us. Just get out of the room and we could easily do our laundry. Best thing is they also provide laundry detergent (free). We booked the rooms that come with free breakfast. It’s serves local Hainan cuisine and usually western bakeries, toast / bread and salad. It has espresso coffee machine, fruit juices machine, hot milk, hot soy milk and tea. Wide spread of breakfast! I highly recommend to stay at this hotel if you are planning to visit Hainan, Qionghai.