The hotel was good. The location is good. One thing you need to be careful about is that this hotel comes in an uphill location, so you need to be ready to walk. There is only one thing that made my stay awful. it was some stains on the bed. I arrived at 2 AM. I was tired and I decided to sleep but in the morning I woke up. And I found out that the bed was having weird spots, It looks like human ****.
Don’t let the 3 star classification fool you. If I was told that this was a four star hotel, I would not question it at all. It had such a warm and cozy feel to it starting from the lobby area and up to the room during my student was a medium size one since I was travel solo But if you’re traveling as a couple, you might wanna get a bigger room. Was very friendly and helpful, the room, and the general areas were very clean, and the location was amazing. I have not tried their breakfast as I wanted to discover nearby places. Another plus was that you could open all the windows in the room to get fresh air. This was extra helpful as they had no ac in September. If you prefer cold room to sleep in, this might not be the right one for you around this time. Brenda at the lobby is very nice and Brandon at the lobby is very nice and welcoming. I would definitely stay ay Hygge again.
Hotellit kohteessa Brysselin pääkaupunkialue90.5 % vierailijoista valitsi tämän alueen
Sseliny2025.11.15
We had an amazing stay at this hotel. The location is perfect — just a short walk from Brussels-Central Station, which made it incredibly easy for us to reach the hotel upon arrival. It’s also the ideal base for day trips to cities like Bruges and Ghent since the trains depart directly from the same station.
The hotel staff were genuinely friendly, warm, and very helpful throughout our stay. Our room was extremely comfortable and well-equipped, with plenty of power outlets — a small but very important detail for travelers who spend most of the day exploring and need to charge phones, cameras, and powerbanks. The bed was wonderfully comfortable, there was plenty of space for our belongings, and the bathroom was excellent, with enough room for all our skincare and personal items. Housekeeping also did a great job keeping everything clean.
The breakfast exceeded my expectations. At first, I thought it was a bit expensive, but everything was fresh, delicious, and there were so many options that it definitely felt worth the price.
The hotel was so good that I genuinely didn’t want to leave Brussels — two days were not enough. I truly hope I can come back again one day.
I received an invoice by email on the morning of my departure, which indicated I had been charged twice for breakfast, once at the time of booking and once on arrival (which I questioned as I believed I had requested this when booking, but I was told not, so I paid).
Despite this, on the second and last day of my stay I was refused admission to the restaurant for breakfast as I was not on the list, even though my keycard (see photo) clearly stated I was registered.
Reception could find no record of my payment! It was only when I confronted them with the emailed invoice that they provided me with a voucher. The delay in sorting this out - compounded by one elevator being out of service during my stay, and the one remaining struggling to cope with demand (see second photo) - left me with insufficient time to eat much.
Trying to sort the matter out afterwards with the hotel management was a frustrating process. Great location and clean room, let down by lousy administration.
We stayed at Citybox Brussels for one night on 15/5. The location is great—within walking distance to many restaurants and a Carrefour supermarket. Check-in was quick and easy using the self-service machines. There’s also a spacious shared kitchen available, which is a nice bonus. We were pleasantly surprised with a room upgrade upon check-in. Overall, everything was good, though the lighting in the room felt a bit dim. Still, we were very satisfied with our stay.
The area is close to Brussels Midi station, not very safety area, the nearby attraction “Hill gate “ is under renovation, visitors can’t go to top for viewing the city. Bathroom is very small, hard to turn around.
Hotellit kohteessa Brysselin pääkaupunkialue4.8 % vierailijoista valitsi tämän alueen
__TX***yp2025.07.08
The reception staff was very friendly when we checked in as well as throughout our stay.
There is private parking available for 15€ a night but we opted for the cheaper option right as there are many available parking spots outside of the hotel. We ended up paying a little under 10€ for about 2 days.
The room itself was very spacious and offered a lot of storage space as well as a mini fridge, which we had to plug in on arrival.
The beds were very comfortable and rather soft.
Close to the EU Parliament and about a 30 minute walk to the more touristy city centre or you can take the metro.
Good location as it is just opposite Brussels Midi train station. However, it is unsafe to walk late at night. The bedsheets were dirty, towel has hole, and the toilet light is RED??
Nice that the room has 2 toilets 👍🏻
Hotellit kohteessa Brysselin pääkaupunkialue90.5 % vierailijoista valitsi tämän alueen
PPraew P.2025.04.22
• Japanilainen henkilöstö vastaanotolla oli suuri erittäin apua ja ystävällistä.
• Huone oli puhdas vakiotilaisuuksilla, mutta ei vessanvarusteita (esim. hammasharja, suihkukat, puuvillan varusteet).
• Ei pullotettu juomavettä.
• Sijainti on lähellä metroa.
• Ympäröivillä alueilla tuntui hieman turvattomilta naapureilta, likaisilta kaduilta, joilla on paljon roskat ja huono haju.
Mahtava
81 arvostelua
9,2/10
Hinta alkaen
3 245 TRY
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Aamiainen tarjoavat hotellit kohteessa Brysselin pääkaupunkialue
MMeena BThe hotel location is quite good as it was just a few minutes to the bus/train station. The breakfast is very basic, though. No amenities such as kettle, cups or phone to call the reception.in the room. The check-in time was long, as there was only 1 person present and the queue was quite long.
VVieraskäyttäjäI prefered this hotel as it is close to the EU institutions. However, there are better hotels on other parts of the city. In booking, I didn't select the breakfast as I confused. When I arrived the hotel, they told me to include breakfast for 29$ per day, which was expensive. When booking, I read that there would be drinking water as complementary but there was only empty bottles and it should be filled in from a machine next to the elevators. Lastly, the room was noisy because windows are not noise dampening. The furniture was also outdated.
VVieraskäyttäjäHotel was in a great location and just outside the grand place and center square, walking distance of about 8-10mins. I walked everywhere from this location and was convenient with subway tram nearby and easy access to and from the central station. The hotel foyer and entrance was large and welcoming, service staff were helpful, there was also a gym on premise. The hotel room was a little dated and old although fairly large. The bathroom was fairly old and could need an upgrade soon although was functional and clean. The door and walls were thin and I could hear the doors slamming all the time (from guests coming in and out of their rooms) at all hours and in the morning, I got woken up by the cleaning lady vacuuming and always hitting the sides of the wall which was a little irritating. On one of the late evenings, I could hear the couple in the next room ****** *** as she was ******* ******. So yes, the walls/ceiling are thin.
VVieraskäyttäjäReasonable hotel to stay in. The room is small just nice to fit 2 single beds. There's a writing table and chair for writing and working. The room looks quite old with old carpet and furniture but still functional. The bed is is small but comfortable. The toilet is small with basic soap and shampoo provided. The hotel is very near to the tourist attractions like the peeing boy statute, chocolate shops and souvenir shops all along the street. Lot's of food places and snacks like crepe and churros. Halal food is also easily available.
JJASON_PAIWe arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process.
Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable.
One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night.
Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations.
AAnonyymi käyttäjäHere are some details that the hotel could manage better:
1. Water pressure not strong enough
2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower.
3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area.
4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all.
5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet.
6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool?
Besides of the aforementioned, there are still something I like.
+ There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great.
+ Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area.
+Quick lift - It will bring you directly to the floor you press for
+The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.
VVieraskäyttäjäThis is a new and trendy hotel near Brussels North Station. It has a nice restaurant and bar in the lobby area as well as some reasonably priced room service items. This is a pretty new hotel and it opened in May 2025. The hotel is in a quiet area but there isn't a whole lot around. The main parts of Brussels are about a 15 minute walk away but being by the train station made it very convenient to make a day trip outside of the city and there is quick and frequent access to the airport. They offer breakfast at this hotel but at 25 Euros a person it is hard to justify. We also found a good self serve laundry spot nearby called Wash Club and got our laundry done halfway through our Christmas Vacation.
The rooms were nicely arranged with a bench by the TV and a seating area by the window with a small table. There is a mini bar in the room but those items are pretty expensive. They have a coffee/tea station but they did not provide coffee or tea during our stay so we are happy we brought our own. The bed was pretty comfy and we got a good night's sleep each night. There are some interesting decor choices like a curtain in front of the large flat screen TV in an alcove. There is also a window for the bathroom that has blind slats on the outside of the bathroom. We felt the room was mostly fine but they didn't clean the glasses and the kettle could use some descaler.
The bathroom was nice with conditioner, shampoo, body wash and body lotion. The shower provided good pressure and temperature but it had an open design and it was difficult to keep the water in the shower area. The towels provided were pretty new and soft but one had a noticeable stain and we would expect a hotel of this caliber to review the items being put in a room and bathroom.
We felt we got a good rate when we booked the hotel and got to enjoy the busy city of Brussels and then relax at this hotel. We believe this hotel will improve because they have some nice facilities and good staff.
VVieraskäyttäjäPlus:
The room is really big. So is the bed. It is so big that makes me think as if it is king size bed to house politicians or prime minister from the 80s, 90s.
There is heating both in the room and in the shower
There is air con set in the room( but I didn't try to see if it works)
This hotel is located less than 10 mins walk from Brussels north station
Minus
The room look really old. May be 90s, if not 80s.
There is no carpet on the floor. It is really clean but it is really cold to step on. Bring your own slippers.
The room is dim. And some lights were spoilt.
Even if was told it is a non smoking room, the room has lingering smoking smell. Someone smoked in this room before. I told the front desk, he said he will check but when I return from the city , the smell is there still.
The bathroom has some odd smell. May b smell of roaches, or roaches in the pipes.
The shower curtain smell of mould and damp cloth/ damp laundry.
The heating stop around 2am. May b there is max amount of heating one room could use. Make sure you time your heating usage carefully.
The wall is really thin. You can hear when someone is around the lift, going towards their room or what next door is up to.
I can hear everything happening outside, on the street, from police car n siren rushing up and down, to people wondering on the street, their conversation. I don't feel safe here. I can't relax and sleep.
I don't like the paper cup given together with coffee and the place to brush teeth. May be the hotel suffer too often from being stolen . But that make the hotel rating dropping from 1star hotel to guest house.
The toilet spoilt in the middle of the night and you can hear water flowing all night. Need to maneuver with the old school toilet pull button .
I appreciate the effort they maintain it but personally I don't like it. unless you have really early bus or train to catch, and is on a shoe string budget then it is your choice.
VVieraskäyttäjäHuolehdi!!! Ennakkomaksun jälkeen he yrittivät saada meidät maksamaan summan uudelleen sisäänkirjautumisen yhteydessä, nyt uloskirjautumisen yhteydessä, ilman lupaamme, summa pidätettiin jälleen luottokortiltamme. Jos en olisi kiinnittänyt huomiota, olisin maksanut 3 kertaa oleskeluni. On törkeää, että luottokortiltani on pidätetty 500 euroa ilman lupaani, kun taas talletukseksi sovittiin vain 50 euroa. Nyt toivotaan, että saan rahani takaisin!
Täydellinen sijainti, hotellin etunäkymä ja sisäänkäynti ovat erittäin kauniita. Huoneet ovat pettymys, tyyli muistuttaa meitä seksiklubista ja kaikki on melko likainen (tahrat seinillä), erittäin huonot sängyt, roikkuvat. Lämpöä ei voinut laskea alas, kun ulkona oli 4 astetta, kuolisin sisällä helteestä. Erittäin kammottavaa kirkkomusiikkia soi hississä, tässä hotellissa on epämääräisiä tunnelmaa.
Ehdottomasti ei ole rahan arvoinen!
AAnonyymi käyttäjäThe room is spacious, clean and the beds are comfortable. Staff are friendly too ! On this level that we stayed, there is a gym and sauna room too. We really enjoyed our stay here. Will stay in this hotel again if were to travel to Belgium again.
Highly recommended if you are looking for a good place to rest and easy travelling to places like Grand Place, Mont des Art, Brussels North Train Station, etc.
This hotel is also near to the station Rogier, it is within walking distance. Hence, it is easy to travel to other places. Many shops and eateries nearby.
There is a beautiful Starbucks nearby too. Do have a cup of coffee there and enjoy. If you are looking for soup noodles, you must try Pho Pho opposite Thon Hotel. The noodles and soup are very tasty!
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