The hotel was good. The location is good. One thing you need to be careful about is that this hotel comes in an uphill location, so you need to be ready to walk. There is only one thing that made my stay awful. it was some stains on the bed. I arrived at 2 AM. I was tired and I decided to sleep but in the morning I woke up. And I found out that the bed was having weird spots, It looks like human ****.
Don’t let the 3 star classification fool you. If I was told that this was a four star hotel, I would not question it at all. It had such a warm and cozy feel to it starting from the lobby area and up to the room during my student was a medium size one since I was travel solo But if you’re traveling as a couple, you might wanna get a bigger room. Was very friendly and helpful, the room, and the general areas were very clean, and the location was amazing. I have not tried their breakfast as I wanted to discover nearby places. Another plus was that you could open all the windows in the room to get fresh air. This was extra helpful as they had no ac in September. If you prefer cold room to sleep in, this might not be the right one for you around this time. Brenda at the lobby is very nice and Brandon at the lobby is very nice and welcoming. I would definitely stay ay Hygge again.
Hotellit kohteessa Brysselin pääkaupunkialue100 % vierailijoista valitsi tämän alueen
Sseliny2025.11.15
We had an amazing stay at this hotel. The location is perfect — just a short walk from Brussels-Central Station, which made it incredibly easy for us to reach the hotel upon arrival. It’s also the ideal base for day trips to cities like Bruges and Ghent since the trains depart directly from the same station.
The hotel staff were genuinely friendly, warm, and very helpful throughout our stay. Our room was extremely comfortable and well-equipped, with plenty of power outlets — a small but very important detail for travelers who spend most of the day exploring and need to charge phones, cameras, and powerbanks. The bed was wonderfully comfortable, there was plenty of space for our belongings, and the bathroom was excellent, with enough room for all our skincare and personal items. Housekeeping also did a great job keeping everything clean.
The breakfast exceeded my expectations. At first, I thought it was a bit expensive, but everything was fresh, delicious, and there were so many options that it definitely felt worth the price.
The hotel was so good that I genuinely didn’t want to leave Brussels — two days were not enough. I truly hope I can come back again one day.
I received an invoice by email on the morning of my departure, which indicated I had been charged twice for breakfast, once at the time of booking and once on arrival (which I questioned as I believed I had requested this when booking, but I was told not, so I paid).
Despite this, on the second and last day of my stay I was refused admission to the restaurant for breakfast as I was not on the list, even though my keycard (see photo) clearly stated I was registered.
Reception could find no record of my payment! It was only when I confronted them with the emailed invoice that they provided me with a voucher. The delay in sorting this out - compounded by one elevator being out of service during my stay, and the one remaining struggling to cope with demand (see second photo) - left me with insufficient time to eat much.
Trying to sort the matter out afterwards with the hotel management was a frustrating process. Great location and clean room, let down by lousy administration.
We stayed at Citybox Brussels for one night on 15/5. The location is great—within walking distance to many restaurants and a Carrefour supermarket. Check-in was quick and easy using the self-service machines. There’s also a spacious shared kitchen available, which is a nice bonus. We were pleasantly surprised with a room upgrade upon check-in. Overall, everything was good, though the lighting in the room felt a bit dim. Still, we were very satisfied with our stay.
The area is close to Brussels Midi station, not very safety area, the nearby attraction “Hill gate “ is under renovation, visitors can’t go to top for viewing the city. Bathroom is very small, hard to turn around.
The reception staff was very friendly when we checked in as well as throughout our stay.
There is private parking available for 15€ a night but we opted for the cheaper option right as there are many available parking spots outside of the hotel. We ended up paying a little under 10€ for about 2 days.
The room itself was very spacious and offered a lot of storage space as well as a mini fridge, which we had to plug in on arrival.
The beds were very comfortable and rather soft.
Close to the EU Parliament and about a 30 minute walk to the more touristy city centre or you can take the metro.
Good location as it is just opposite Brussels Midi train station. However, it is unsafe to walk late at night. The bedsheets were dirty, towel has hole, and the toilet light is RED??
Nice that the room has 2 toilets 👍🏻
Hotellit kohteessa Brysselin pääkaupunkialue100 % vierailijoista valitsi tämän alueen
PPraew P.2025.04.22
• Japanilainen henkilöstö vastaanotolla oli suuri erittäin apua ja ystävällistä.
• Huone oli puhdas vakiotilaisuuksilla, mutta ei vessanvarusteita (esim. hammasharja, suihkukat, puuvillan varusteet).
• Ei pullotettu juomavettä.
• Sijainti on lähellä metroa.
• Ympäröivillä alueilla tuntui hieman turvattomilta naapureilta, likaisilta kaduilta, joilla on paljon roskat ja huono haju.
Mahtava
97 arvostelua
9,2/10
Tarkista saatavuus
Näyt kaikki palvelun Aamiainen tarjoavat hotellit kohteessa Brysselin pääkaupunkialue
JJASON_PAIWe arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process.
Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable.
One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night.
Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations.
VVieraskäyttäjäThis is a new and trendy hotel near Brussels North Station. It has a nice restaurant and bar in the lobby area as well as some reasonably priced room service items. This is a pretty new hotel and it opened in May 2025. The hotel is in a quiet area but there isn't a whole lot around. The main parts of Brussels are about a 15 minute walk away but being by the train station made it very convenient to make a day trip outside of the city and there is quick and frequent access to the airport. They offer breakfast at this hotel but at 25 Euros a person it is hard to justify. We also found a good self serve laundry spot nearby called Wash Club and got our laundry done halfway through our Christmas Vacation.
The rooms were nicely arranged with a bench by the TV and a seating area by the window with a small table. There is a mini bar in the room but those items are pretty expensive. They have a coffee/tea station but they did not provide coffee or tea during our stay so we are happy we brought our own. The bed was pretty comfy and we got a good night's sleep each night. There are some interesting decor choices like a curtain in front of the large flat screen TV in an alcove. There is also a window for the bathroom that has blind slats on the outside of the bathroom. We felt the room was mostly fine but they didn't clean the glasses and the kettle could use some descaler.
The bathroom was nice with conditioner, shampoo, body wash and body lotion. The shower provided good pressure and temperature but it had an open design and it was difficult to keep the water in the shower area. The towels provided were pretty new and soft but one had a noticeable stain and we would expect a hotel of this caliber to review the items being put in a room and bathroom.
We felt we got a good rate when we booked the hotel and got to enjoy the busy city of Brussels and then relax at this hotel. We believe this hotel will improve because they have some nice facilities and good staff.
VVieraskäyttäjäThe hotel itself is pretty nice. The rooms are spacious and clean and the breakfast was nice too. Brussels as a city is not something I enjoyed- there were lots of homeless people around the hotel at night time. At a point while coming from station to the hotel at night, I felt like I might get mugged. Nothing against the hotel though - the hotel is great.
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