Lovely clean hotel, stayed for one night, the member of staff who checked me in was lovely, even though had issues with trip.com.
Would recommend and stay again
Overall, it was an amazing experience, aside from a few minor issues.
**Positive:**
1. The location was good, although it was a short walk from town. However, there is a tram service that runs every 10 minutes, and the cost was £12 per day for three people, which provided unlimited travel for the whole day.
2. The breakfast was delicious and offered a wide variety of options to choose from.
3. The hotel environment was pleasant, featuring a nice reception and lobby area.
4. The room included a safe where you could store valuable items like your laptop and tablet for extra protection.
**Negatives:**
1. Our toilet bin was not emptied after cleaning, and they forgot to replace the extra tissue roll in the bathroom, which was inconvenient.
2. There were no slippers or facial tissues provided in the room.
3. The bar was very quiet, and we were so bored that we didn't visit again.
Easy to find. Parking a short distance from entrance. If you are in anyway disabled you can drop off my main entrance but cannot park.
There is no lift in the hotel so if disabled you are going to need to ask for a ground floor room. I didn't know there was no lift so they had to quickly change my top floor room to ground floor room. They did this effortlessly despite being fully booked.
The room smelt unpleasant so I kept window open and used air freshener.
There was no remote for the TV and when they found a spare remote, the TV didn't work. They brought in a second TV and the manager was a hilarious man who made me roar with laughter as he tried to resolve the issues.
The food was good. I stayed two days. I would come back.
Fab place lovely lodges outside them could do with little clean but suppose it's nature the inside clean an homey all's u need is provided aswel the balcony was amazing way lead onto lake it's self so my son could b up close to ducks without being in water there is watersports shop bar restaurant playarea in an out crazy golf walking around lake is nice and central to go out exploring Windermere 30min drive and had an amazing day there also little chippy 5 min drive on north road think was called was lovely food and ok priced to
Cozy little inn, great atmosphere in a rural countryside location. Food was very good, the staff were friendly, and the room was clean. Can’t ask for anything more!
Perfect location for my needs , really polite friendly staff , nice warm room , really happy with my choice will definitely return when I have to visit this area again
It's a little far from Blackpool North Station, but the rooms are very spacious. It's not a super luxury hotel, but it's very clean and comfortable. There is also an elevator.
The Henson hotel is a little far from the station and downtown, so if you have a large suitcase, it's a good idea to take a taxi.
There are buses and trams running so it's fine even at night.
We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff.
When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard.
Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub.
Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.
Erittäin hyvä
130 arvostelua
8,6/10
Hinta alkaen
56 EUR
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Baarit tarjoavat hotellit kohteessa Lancashire
LLunaBunnyThe location is great, but everything else is quite old and worn out. The service was quite bad, we did not have any towels or water bottles in our room. Upon asking, they said we are ‘supposed’ to get the towels from the receptions. And only the rooms with a fridge will have water bottles. Did not even offer to let us buy any bottles. As it was quite late when we realised we did not have any bottle of waters, luckily found a Co-op in 5 mins distance closing soon, we had to grab them from there.
The room had a partial sea view. But the bed was so noisy and squeaky even with the slightest movement. All the other furnitures were very old, no charging or plug points beside the bed.
If not for location, because the beach is quiet in front of the hotel, i wouldn’t have even considered it ever again.
One good thing about it was the swimming pool, it was very clean but the changing rooms could have been much better.
I have booked through Trip.com previously, so I know it has nothing to do with internet or 3rd party booking, it is just a very old hotel. And the pictures are quite deceiving.
MMr Tim OceanThe place is impressive. A great Xmas decorations set in the main stairway. The room was nice and spacious. Bathroom was a little dated, but clean. The place is a maze trying to get to your room, but doesn't ruin the experience.
I'll definitely return.
SSharmayneEverything was fine, friendly staff, right opposite a tram stop, lovely view from the bedroom window and comfy bed. One issue I had was I booked room only and tried to pay for dinner at the hotel but for that whole week, they only catered to a certain amount of people which meant I had to go off premises to eat dinner. Other than that, no issues and would stay again.
VVieraskäyttäjäomg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
VVieraskäyttäjäWas happy with our stay at the hotel
I did not except the plenty of food we were offered
Was so delicious
The room was clean
Only the carpets are old and car park is difficulty
But l would love to go again
I really enjoyed the food
Had variety and you would until you are full
Thank you and keep it up
VVieraskäyttäjäVery overpriced for what it is. Location is excellent but no parking. Staff were nice but like I say, rooms overpriced for what they are. Only one of 2 lifts worked and even then was a pain to use. Nothing special
PP40ULWThe hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations.
On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep.
Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds.
Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed.
Photos attached for reference.
VVieraskäyttäjäFirstly this isn’t a hotel. It’s a pub with rooms, which are tired and need a refurb ( bath chipped and rusty, toilet cracked and I mean toilet not seat ) evening meal in pub it’s self good and staff good. Prices reasonable. Pub Toilets not big enough given size of restaurant/ lodging/ and the fact that camper van/ motor homes can park on the car park overnight and use facilities. Buffet Breakfast poor and trailered more to the motor home guest’s who only pay £15 a night to stay which includes breakfast. My advice get in early if you want best choice.
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