Clean, good service and very high quality rooms! Bad points: curtains have no blackouts, which makes you wake up with the sunrise, not letting much space for a good rest; breakfast not so good. I think for one of the highest prices in town, the could improve.
Hotel is very close and walking distance to the West entrance, which is less crowded and quiet than the East. The hotel is clean and the room is spacious. The owners are very friendly and helpful. Helped us with finding out the local bus schedule to Bingou and Kangle grassland and back to Zhangye and made sure we boarded the correct bus safely.
There are plenty of local food options along the main road as well.
Highly recommended to stay here for a Zhangye trip. Will definitely stay here when I return!
Hotellit kohteessa Gansu87.2 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2026.01.07
Its a very beautiful hotel . Staffs are friendly and smiling . They have huge breakfast selection but i would say its okay in taste wise. Walkable distance to Mingsha Mountain . If you are using a Didi or Taxi to come in this hotel either from airport or from Mogao Exhibition Center , its called Dunhuang Mountain Villa . I noticed that taxi drivers or the App doesnt pull or know The Silk Road Dunhuang Hotel.
Hotellit kohteessa Gansu20.5 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2025.07.21
The hotel design is outstanding but it is not easy to spend your life in practical. The room number in both at key card and in front of the room is difficult to read. The rest room have no place to hang your towel and cloths. The light in the room is very dim. The very well hotel design did not match with the paper cups they provided for drinking any drinks in the room. Ceramic mug is not too expensive to provide for guest to use as other hotel. The kettle should be cleaned up or replacing with new one. It don’t think it is expensive or there is many method to clean up this stain in the internet. Staff is helpful but very few only one person at a time. The way to the breakfast room is very complicated with no any sign. What I like most is breakfast room. Very relax deign and various food option.
Hotellit kohteessa Gansu10.8 % vierailijoista valitsi tämän alueen
DDannie He2026.01.04
I don’t usually bother leaving reviews, but our stay was such a pleasant one that I felt compelled to share. My husband and I truly enjoyed all five nights here. The experience absolutely lives up to the Sheraton name and the staff consistently went out of their way to help with anything we needed, especially 小刘 from the concierge team, who was exceptionally thoughtful and attentive.
We were pleasantly surprised to find a humidifier in the room, such a considerate touch for a desert town with very dry air. Breakfast was another highlight, with a great spread including pancakes and waffles, which we really appreciated as international travelers.
The location is also very convenient, just a 10-minute drive to the Mogao Grottoes. Overall, a very comfortable stay with great food without the need of leaving the hotel for dinner. Highly recommended if you’re looking for a place where comfort and service truly matter.
We are an Italian family and we stayed at this hotel for around 10 days while we were fixing our motorhome in Zhangye. This hotel has the perfect position for us, near the beautiful and calm lake and with the city centre reachable with a short taxi drive. Our room at the ground floor had a private garden from which we enjoyed the sunshine every day, and my child was given a very cute camping tent that she loved to play with. One of the buildings in the hotel is a very nice restaurant that we enjoyed twice. Last but not least, the staff was so kind to us every day and extremely helpful with lot of things like ordering delivery food or receiving packages - as we don’t speak any Chinese at all, this was a blessing for us.
Hotellit kohteessa Ganzhou District,Zhangye63.1 % vierailijoista valitsi tämän alueen
AAnonyymi käyttäjä2025.09.16
It is a new hotel just opposite Zhangye West hsr station. The room is big and clean with good amenities provided. Hotel breakfast was decent. It's got beef noodles and dumplings on alternate day. The DIY laundry room provides only 3 washers & 3 dryers whereby 1 dryer was out of service. It's pretty a long wait on my days of stay. Fruits and yogurts were sent up to the room everyday, which was very thoughtful.
Hotellit kohteessa Suzhou District,Jiuquan23 % vierailijoista valitsi tämän alueen
EEric Ng Kah Wee2025.10.04
Hotel room is great, clean bed and everything can be voice activated in Chinese. We went for a massage nearby which also offers great service and facilities. Overall a 5 star experience 👍
Ylivertainen
528 arvostelua
9,5/10
Hinta alkaen
809 TWD
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Baarit tarjoavat hotellit kohteessa Gansu
VVieraskäyttäjäIdyllic and relaxing resort-like property in the countryside, yet only 5-15 minutes drive away from the airport and major attractions. We deliberately chose this semi-rural location for a peaceful rest after the long sunny visits to Mogao Grottoes and Mingsha Mountain. So happy with our choice.
The rooms are huge, new, clean and well furnished. The bed and duvet are luxuriously comfortable, it was so difficult to get out of bed.
Breakfast is in the beautiful dining room behind the main building, surrounded by the lush garden. The home-cooked light healthy breakfast was nourishing, a welcomed contrast to the heavy greasy food in restaurants.
The lobby has a convivial lounge area with generous supply of local snacks.
Most importantly, the service of the two bosses and their staff have been heartwarming and filled with love. We felt like guests in their home. One day my elderly dad didn't go out. The owners even took care of my dad by including him in their team lunch and showed him around the property garden. We were so touched.
Thank you Zhang An and team for this unforgettable lovely experience. We will be back.
KKeng TWe stayed at the hotel in late 2025.3 Everything exceeded our expectations. When I book, it seems the location outside the city is a drawback of this hotel, which is compensated by a free pickup. But for a sightseeing trip in ZhangYe and with services the hotel has to offer, the location doesn't matter at all. Not to mention that the hotel's car+driver offer is quite competitive compared to what we have pre-booked. ###Room###: The room was spacious with comfortable beds and lots of amenities. WiFi speed is decent. There is also a public washing & drying machine, where the maid offered to wash our clothes. ###Restaurant###: The breakfast was plenty. The dinner offer a wide variety of local and standard dishes at an accpetable price. We got a free decent late night snack/dessert (with milk for children) delivered to the room at night. ###Staff###: The staff was very attentive. It started with the driver waiting at the train staion exit. Then we were greeted at the hotel by a staff with a good command of English. The staff has good knowledge of sightseeing spots in ZY. At dinner, the staffs made their best to help us understand the menu, patiently expained the food choices, as well as help estimate how much food we should order. (We are traveling with 2 children.) When we arrive back at the hotel in the evening, they enthusiasticly offered to help carry our stuffs. Tips are not expected nor accepted. If I have to comment, a moisturizing lotion and extra blankets in the room would help when the weather is cold. This hotel will definitely be my first choice if we ever come to Zhangye again.
VVieraskäyttäjäWe were not impressed, especially for the price. We've stayed at hotels that are similarly priced and expected much better.
To be fair, the hotel itself is beautiful. The architecture, the room interiors, and the breakfast and drinks to get were all very nice.
However, the problems started at arrival. We were told the afternoon tea was cancelled and the restaurant was fully booked because of an event. No one told us this in advance, which was very disappointing.
The check-in was disorganized. The receptionist (who was also the manager) turned away to help someone else while I was still talking to her. She didn't give us our room keys, saying the bell boy would open the door. But when we got to the room, the bell boy had to walk all the way back to get the keys. The bell boys were actually very friendly and helpful—the only good part.
To make things stranger, the female manager called me a few hours after we checked out. She asked how the event affected our stay. I was busy and rushing around, and the call worried me—I thought I had left something behind. Asking for our opinion after we left was too late. They should have asked us during our stay, or better yet, informed us before we even arrived.
So, while the place is beautiful, the poor communication and service ruined the experience. We wouldn't stay here again for the price.
DDawson LottHonestly the service at this hotel is what made the trip! The brothers that own the place are extremely friendly and helped drive us around to everything from the sights to their food recommendations that were all delicious. Not to mention beer, fruit and other drinks are all included at the hotel free of charge! It’s also walking distance to the oasis. To any foreigner wanting to travel here, these guys make it so easy and stress free, it’s worth it for them, plus there’s a place to swim amongst the heat and great air conditioning. You can see the dunes from the roof of the hotel too, where there’s tables and chairs to relax for a drink. Would come again in a heart beat.
VVieraskäyttäjäHotel is very close and walking distance to the West entrance, which is less crowded and quiet than the East. The hotel is clean and the room is spacious. The owners are very friendly and helpful. Helped us with finding out the local bus schedule to Bingou and Kangle grassland and back to Zhangye and made sure we boarded the correct bus safely.
There are plenty of local food options along the main road as well.
Highly recommended to stay here for a Zhangye trip. Will definitely stay here when I return!
VVieraskäyttäjäThe hotel design is outstanding but it is not easy to spend your life in practical. The room number in both at key card and in front of the room is difficult to read. The rest room have no place to hang your towel and cloths. The light in the room is very dim. The very well hotel design did not match with the paper cups they provided for drinking any drinks in the room. Ceramic mug is not too expensive to provide for guest to use as other hotel. The kettle should be cleaned up or replacing with new one. It don’t think it is expensive or there is many method to clean up this stain in the internet. Staff is helpful but very few only one person at a time. The way to the breakfast room is very complicated with no any sign. What I like most is breakfast room. Very relax deign and various food option.
VVieraskäyttäjäAmazing hotel! The rooms were nice but the hospitality of the owner was exceptional! He helped booking a tour for me and woke up very early to drive me to the bus station. Would recommend!
VVieraskäyttäjäThis stay is the highlight of our Silk Road trip.
Some reviewers mention dirt, well, that's to be expected for a location in the desert.
It's the experience of staying overnight in the desert. Having the view without the crowds that make this hotel highly unusual and amazing for those of us who wanted the uniqueness of it.
I would love to come back one day to see the stars as this time we stayed during full moon. Love it.
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